ONE-Net, Field Technician, Santa Rita Guam

Clearance Level
Secret
Category
Field Engineering
Location
Santa Rita, Guam

REQ#: RQ62411

Travel Required: Less than 10%
Public Trust: None
Requisition Type: Regular

GDIT has an immediate opportunity for a Field Service Technician in Guam with an active SSBI or equivalent clearance investigation. The selected candidate will support ONE-Net; the premier U.S. Navy Outside the Continental United States (OCONUS) network that provides enterprise level support at multiple locations across the globe. Join the GDIT team of professionals working at this unique location in a challenging and rewarding environment. From experiencing the local culture to ensuring that our nation’s naval warfighters are mission cable, the sun never sets on ONE-Net!

Guam is largest of the Mariana Islands chain and  is a unique place to live and work, the combination of the small town U.S.A atmosphere coupled with the international flare and unique cultural experiences “off base” it is a winning combination! 

For additional information on the sights and sounds of Guam visit:

https://www.visitguam.com/

http://theguamguide.com/

https://www.cnic.navy.mil/regions/jrm/installations/navbase_guam/about/installations.html

Functional Responsibilities

  • Ability to provide 8x5 On Site and 24x7 On Call Support.
  • Answers customer questions and resolves issues. Refers other issues/questions to appropriate personnel/service area/manager for follow up, testing and troubleshooting.
  • Assists in instructing customers in the operation and maintenance of systems/equipment.  
  • Assists in maintaining network hardware and systems; troubleshoots network and hardware issues or problems; researches, analyzes, isolates and resolves errors.
  • Configures and maintains computers, communications devices, and peripheral equipment.
  • Installs network hardware.
  • Maintains computer-based systems, local area networks, or communication systems. 
  • Analysis, installation and maintenance of computer based systems and their components, local area nets, local area nets, and communications systems.
  • Performs basic testing of routers and switches as appropriate.
  • Performs duties and functions at the direction of the ONE-NET Operations Manager or site lead.
  • Proven ability to work independently or under only general direction.
  • Provides on-site field support to customers including installation, servicing and repairing of systems and equipment.
  • Provides technical field support to ONE-Net customers.

Requirements

  • Ability to work as a member of a team of field service engineers in day to day operations.
  • Experience living and working in an OCONUS location.
  • Experience supporting US DoD or US Navy customers and organizations.
  • Experience working with network\systems software and hardware, data, voice or video.
  • Flexibility in adapting to and functioning in demanding and fluid environments or situations.
  • Good analytical and problem solving skills.
  • Interpersonal and communications skills to interact with customers and team members.
  • Skilled in time, priority and task management.
  • Strong field Support experience supporting a DoD clients or customers.

Required Certifications

  • DoD 8570.01-M IAT Level I Baseline Certification
  • Windows 10 Operating System Certification
  • CCNA OR higher Certification

Relocation not provided.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.