ServiceNow System Administrator (Active Polygraph Required)

Clearance Level
Top Secret SCI + Polygraph
Systems Administration
Chantilly, Virginia

REQ#: RQ70437

Travel Required: None
Requisition Type: Regular

We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important. 
GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. 
We think. We act. We deliver. There is no challenge that we can’t turn into opportunity. And our work depends on an experienced ServiceNow System Administrator joining our team to support Government activities at Chantilly, VA. 
At GDIT, people are our differentiator. As an experienced ServiceNow System Administrator supporting the customer, you will be trusted to solve complex IT issues and provide exceptional customer service. In this role, a typical day will include: 


  • Documented experience managing a self-hosted ServiceNow solution with minimum of Madrid release experience 

  • Experience deploying ServiceNow Update sets through the SDLC 

  • Experienced with ServiceNow’s user management process, user controls and persona managment, data-security, and policy compliance  

  • Documented experience with creating and maintaining data migration plans within ServiceNow to include ETL from legacy applications. 

  • Expected to lead the service delivery process discussions and facilitate needed ServiceNow customizations, configurations, and dashboards to support the delivery process 

  • Successful candidate will act as a single point of contact for ServiceNow operations, application health, database backup and recovery 

  • Troubleshoot and remediate availability, access controls and other operational issues 

  • Create, maintain, and enhance future connections between ServiceNow and other systems interfaces  



  • Certified ServiceNow System Administrator  

  • Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatter 

  • Experience in JavaScript, HTML, CSS, AngularJS, JSON 



  • Alignment to a mission-critical role that directly impacts the customer’s ability to effectively execute its mission. 

  • Direct engagement with contractor leadership that centers upon career development/mobility, enhanced performance evaluation, and corporate information sharing & networking opportunities. 

  • Placement on a dynamic team of talented professionals that organically fosters an environment of innovation, collaboration, and trust. 





10+ years of related experience 

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.