Change Management Lead_TS/SCI with Polygraph

Clearance Level
Top Secret SCI + Polygraph
Category
Configuration
Location
Chantilly, Virginia

REQ#: RQ96085

Travel Required: Less than 10%
Public Trust: None
Requisition Type: Regular

We are GDIT. The people supporting and securing

some of the most complex government, defense,

and intelligence projects across the country. We

ensure today is safe and tomorrow is smarter. Our

work has meaning and impact on the world around

us, but also on us, and that’s important.

GDIT is your place. You make it your own by

embracing autonomy, seizing opportunity, and

being trusted to deliver your best every day.

We think. We act. We deliver. There is no

challenge we can’t turn into opportunity. And our

work depends on a Change Management Lead joining our team to

support our government client’s activities in the Northern Virginia locations.

At GDIT, people are our differentiator. As a Change Management Lead provides change management support to assigned projects. 

The Change Management Lead will direct a team of Change Management Analysts responsible for ensuring that standard methods and procedures are implemented for the efficient and prompt handling of all changes, in order to minimize the impact of change upon service quality. 

  • “Roll out the enterprise change management process” using best practices across the ITIL 4 framework
  • Act as point of escalation for Change Management process issues
  • Ensure quality Change Management reports are produced and distributed
  • Ensure the Change Management process is followed by all stakeholders
  • Promote Change Management process across all involved organizations
  • Build and maintain effective working relationships with customers and MSPs 
  • Ensuring continuous service improvement is a pivotal element of the service
  • Lead and be accountable with the planning, design, implementation, and the transformation of ITSM Change Management infrastructure processes and procedures
  • Provide analysis and support for on-going service delivery, performance, and governance operations for Change Management
  • Lead evaluations and quality assessments for proper implementation of processes to meet quality standards
  • Facilitate TEMs and other requirement gathering work sessions
  • Drive continuous improvements to the quality and efficiency of the Change Management process
  • Work as a self-starter who delivers high quality work and can adapt to new challenges, either on their own or as part of a team.
  • Working knowledge of the Service Management workflows and ITSM processes
  • Relevant experience as an ITSM Change Management Lead in programs of similar scope, type, and complexity
  • Good written and communications skills with the ability to clearly document and explain business processes
  • Participates in special projects as required.

DESIRED QUALIFICATIONS: BA/BS (or equivalent experience), 10+ years of experience.

  • Working knowledge of Change Management workflows, and ITSM processes
  • Relevant experience as a Change Management ITSM Process Lead in programs of similar scope, type, and complexity
  • ITIL certifications or training and experience working within the ITIL framework
  • Strong Change Management background
  • Experience with ITSM tool sets, preferably ServiceNow
  • Experience driving process improvements
  • Proven ability to engage and partner with stakeholders across any number of business functions.

 

Because of the sensitive nature of the work being done for this government client, all candidates must hold a TS/SCI with Polygraph. 

GDIT CAREERS

Opportunity Owned

Discover more at gdit.com/careers

General Dynamics Information Technology is an Equal

Opportunity/Affirmative Action employer. All qualified

applicants will receive consideration for employment

without regard to race, color, religion, sex, sexual

orientation, gender identity, national origin, disability,

or veteran status, or any other protected class.

At GDIT, our People First culture commits to every employee feeling valued and supported throughout their career.  Our comprehensive Total Rewards package – including programs focused on financial, physical, emotional and social well-being – demonstrates this commitment.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.