Operations Supervisor

Clearance Level
Business Operations
Washington, District of Columbia

REQ#: RQ133799

Travel Required: Less than 10%
Public Trust: NACI (T1)
Requisition Type: Regular

Job Title: Operations Supervisor

Position Description: As a member of the PMO, the Operations Supervisor will provide operational support to large scale program supporting a federal agency.

The Operations Supervisor will be responsible for overseeing the day-to-day operations of the program. The candidate will provide oversight and assistance in a variety of domains; including HR, recruitment, onboarding, travel and labor tracking, budget oversight and other areas as needed. Additionally, the Operations Supervisor will provide direct supervision to identified staff across the program.

Duties include:

Staff Supervision:

  • Supervise assigned staff across several teams/tasks. Conduct regular check ins with staff and provide coaching and mentorship as needed. Additionally, performs personnel actions including hiring and performance evaluation.
  • Supports performance reviews for assigned staff and conducts regular check-ins with federal managers in coordination with the Program Manager/Deputy Program Manager to collect feedback and optimize deliverables
  • Identifies and documents performance issues, prepares performance and process improvement plans, and escalates issues to the Program Manager and Deputy Program Manager
  • Identifies opportunities for professional development and cross-training employees
  • Fills in for team supervisors and other staff where appropriate
  • Assists with the development of Standard Operating Procedures (SOPs) and workflows as needed in support of individual teams and/or the PMO

Recruitment/Onboarding Support:

  • Co-leads recruitment for both open and planned positions
  • Supports onboarding tasks for both open and planned positions
    • Submits notifications for Staff Selections, Staff Start and Departure dates, etc.
  • Co-leads the development and maintenance of a new hire orientation program, including the development of training material

General PMO Support:

  • Fills in for the Program Manager and Deputy Program Manager as needed
  • Tracks travel and labor expenditures, including additional hours and approvals as required
  • Contributes to contractual deliverables as appropriate
  • Suggests areas for program/process improvement as needed
  • Participates in special projects as needed

The ideal candidate will be based in the DMV area, although there is flexibility in location. Domestic travel may be required and will be reimbursed as per Federal travel regulations. 


Bachelor’s degree in a technical field, social sciences, or related field. Master’s degree preferred.


  • Must have working knowledge of federal contracting
  • 7+ years of related experience with at least 5 years of progressive experience supporting federal programs and managing staff
  • Project management experience, PMP is a plus
  • Supervisory and team management experience is a must
  • Strong technical skills, including business data analysis and reporting, MS Excel, MS Project, and other MS Office applications and financial applications
  • Strong written and verbal communication skills
  • Experience working with immigrant, refugee, and underserved populations is preferred

About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.