We are GDIT. We stay at the forefront of innovation to solve complex technical challenges for our clients. GDIT is your place. You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter. Our work depends on a Training Lead joining our team to support a SecureID modernization and operations program’ in the Albany, NY area
At GDIT, people are our differentiator. As a Training Lead, you will be trusted to work support a large state-wide implementation of a secure ID solution. This position works under the general guidance of the Account Manager, fast-paced, rapidly changing, collaborative environment, and requires strong troubleshooting and analytical skills, strong critical thinking, complex problem solving, appropriate judgment, and decision-making skills.
The Training Lead is responsible for defining training needs, development and maintenance of training manuals, delivery of end-user training, and support for training efforts. Designs, develops, organizes and delivers training programs to train all levels of personnel. Develops tests and visual aids, conducts training classes, and develops criteria for evaluating effectiveness of training activities. Creates teaching outline in conformance with selected instructional methods, utilizing knowledge of specified training needs and effectiveness of training methods. Responsibilities include:
Designs, develops, organizes and delivers training programs to train all levels of personnel.
Lead the development and delivery of training
Oversee all activities and tasks to ensure high-quality products that fulfill requirements
Develop customized course curriculum.
Identify instructional goals, analyze the target audience, and select the delivery mechanisms
Conduct dry-runs, rehearsals, and technical reviews of instructional deliver to minimize training session interruptions in preparation for live training delivery.
Apply agile methodologies to the creation of training content to deliver incremental updates to the overall training curriculum and delivery sessions.
Include communication mechanisms throughout the design and development of training that keeps the content engaging and collaborative.
Implement standards in documentation and materials to achieve a consistent look and feel in the materials provided to end user consumers of the training.
Ensure compliance with all developed materials.
Coordinate all training activities with the Project Manager and the Lead Functional Manager.
WHAT YOU’LL NEED:
Have the ability to handle demanding situations with clarity, focus and professionalism, and to respond quickly to quick turnaround taskers.
Bachelor’s Degree in Business or Technology with 5+ years of experience.
Ability to resolve issues with little oversight; ability to gather and analyze information skillfully and develop alternative solutions
Excellent oral and written communication skills, with a demonstrated ability to communicate complex topics to management and other stakeholders
Supervisory or project management experience
Strong interpersonal skills to collaborate with customers and internal cross-functional teams
Ability to work independently as well as interact regularly with government and non-government stakeholders at multiple levels of authority
Excellent analytical skills, including the ability to integrate information from multiple sources
Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; Critical thinking and creative problem solving
Ability to understand and manage customer expectations and software implementation methodology
Ability to prioritize and work on multiple projects at the same time, including the ability to plan, prioritize, and execute multiple initiatives/deadlines autonomously and shift priorities as necessary.
Strong interpersonal and client-facing skills with experience interfacing government officials
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.