GDIT is searching for a Field Technician for our Patrick AFB, FL location. TS/SCI clearance required (CI poly preferred or must be able to obtain) and technical certification to meet 8570 compliance required (DOD 8570 IAT Level II minimum) are required.
GDIT will provide DoDIIS (Department of Defense Intelligence Information System) customers worldwide with a Customer Contact Center (CCC) consisting of Self-Help Knowledge Portals, remote Service Desk resolution support, and in-field customer engagement support. GDIT will be the first point of contact for IT problem resolutions helping to increase user satisfaction, reduce resolution time, and consolidate and standardize remote and in-field customer support at the enterprise level.
Job Overview: Installs, operates, maintains, repairs and modifies a multitude of IT equipment across several LAN and WANs.
Essential Job Functions:
Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations.
Analyzes and evaluates products and related performance.
Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time.
Installs, upgrades and removes products ensuring coordination with engineering field change.
Maintains effective customer communications and relations.
May provide onsite training of customer support personnel.
AA or equivalent + 5 yrs related experience.
TS/SCI clearance required (CI poly preferred or must be able to obtain).
Security+ or other technical certification to meet DoD 8570 compliance required (IAT Level II minimum).
Pursuant to a customer requirement, this position is contingent on providing proof of COVID-19 vaccination or submitting to regular COVID-19 testing at your own expense.”
Must be able to meet customer facility COVID requirements
COVID-19 Vaccination Requirement: To protect the health and safety of its employees and to comply with customer requirements, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.