SCITES Tier 1 Service Desk Technician - Doral, FL

Clearance Level
Secret
Category
Help Desk
Location
Doral, Florida

REQ#: RQ111705

Travel Required: Less than 10%
Requisition Type: Regular

Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, engineering, and other data according to operating instructions. 


Monitor and respond to operating and error messages. 


May enter commands at a computer terminal and set controls on computer and peripheral devices.

Possesses and applies expertise on multiple complex work assignments. 

Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. 

Operates with appreciable latitude in developing methodology and presenting solutions to problems. 

Contributes to deliverables and performance metrics where applicable.
Education: High School or GED equivalent


Experience: 1+ years hands-on experience in an Information Technology environment. Customer Support and ServiceNow experience a plus.


Required:  DoDD 8570.01 IAT-II certification (e.g., Security + CE or equivalent), current Computing Environment (e.g., MD-100) certification


About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.