Help Desk IV - Mids (2200 to 0600) with TS/SCI - Colorado Springs

Clearance Level
Top Secret/SCI
Category
Help Desk
Location
Colorado Springs, Colorado

REQ#: RQ116323

Travel Required: None
Requisition Type: Regular

    Essential Job Functions:

    • Install, modify, and repair computer hardware and software both in person and through the use of remote access tools.
    • Provides end-user software and hardware troubleshooting.
    • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
    • Assists in the administration of e-mail, Microsoft office, etc.
    • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
    • Maintains current knowledge of relevant technology as assigned.

    MID SHIFT ONLY : 2200 - 0600

    Qualifications:

    • AA/AS, 5+ years of experience
    • TS/SCI with ability to obtain CI Poly
    • Security+ CE or other technical certification to meet 8570 compliance required
    • 9.1 certification or ability to obtain 9.1 certification. This would be any cert in:

    •           A+

    •           HDI-CSR (Customer Service Rep)

    •           HDI Support Center Director

    •           HDI Support Center Analyst

    •           ITIL Foundation

    •           Microsoft 365

    * Must be able to meet customer facility COVID requirements

    The likely hourly rate for this position is between $27.70 - $41.54, this is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

    View information about benefits and our total rewards program.


    About Our Work

    We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

    COVID-19 Vaccination

    GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

    GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.