NSWC-Crane Helpdesk and Jr. Systems Administrator

Clearance Level
Interim Secret
Category
Systems Administration
Location
Odon, Indiana

REQ#: RQ102813

Travel Required: None
Public Trust: None
Requisition Type: Pipeline

Be a part of the men and women that solve some of the worlds most complex technical challenges! General Dynamics Information Technology (GDIT) is seeking Helpdesk Analysts and Jr. Systems Administrators to support the Navy Surface Warfare Center (NSWC) in Crane, Indiana.

If you are seeking an opportunity to support our nations military, work at one of the largest naval bases in the US, live in a place with low cost of living, low crime and on a program that has many excellent opportunities within a Fortune 100 company - then this position is perfect for you.

We have Helpdesk and Jr. Systems Administrator positions coming available soon! Please review below and apply and we’ll reach you with next steps.

Helpdesk Analyst: Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software:

  • Provide support by means of deploying, tracking, auditing, and returns for mobile device service requests

  • Enter and maintain the mobile device data using the mobile device tracking system application

  • Provide end user support to troubleshoot NMCI-related hardware and software issues.

  • Create and administer security groups for NMCI users.

  • Coordinate with managers/users on the type of services available via the ITD Service Catalog for RDT&E and the NGEN contract. Advise on which options are best to meet job requirements

  • Advise users/managers of NMCI Business Rules supplied by the Assistant Contract Technical Representative (ACTR).

  • Track deployments, expedite/monitor trouble tickets, process Move, Add, Changes (MACs) within Navy Enterprise Tool (NET)

  • Gather ordering information for the NGEN contract and enter data in appropriate Service Delivery Application (SDA)

Jr. Systems Administrator: Manages the functionality and efficiency of a group of computers running on one or more operating systems:

  • Perform workstation, server, network, and application scanning to determine vulnerability risks that may exist

  • Review and identify known risks according to Cyber Security requirements and mitigate known risks acceptable levels as determined by the ISSO to reduce the likelihood of risk to the system

  • Support the design, development, and integration of software/hardware-based solutions

  • Install software application that provide or enhance the security of individual platforms, systems, and/or networks

  • Conduct analyses and record findings on current patch compliance status of computers for use in the Assessment & Authorization process

  • Experience with implementation and reporting on DISA STIG’s and POAM creation and updating

  • Experience working with ACAS and/or Nessus

Helpdesk Analyst Basic Qualifications:

  • High School or GED

  • 1+ years IT customer service experience (NMCI preferred)

  • Security+ CE certification

  • Secret clearance

The Jr. Systems Administrator requires the above with the additions of:

  • 2+ years of directly related experience in systems administration and analysis - ACAS & STIG experience a plus.

This position requires being fully vaccinated against COVID-19 by January 18, 2022 or the start date, if after January 18. Individuals who work in or reside in Texas or Montana or work outside of the United States may be excluded from this requirement.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.