Alert Notification Systems Administrator / Tier 3 / AtHoc - Active Top Secret required

Alert Notification Systems Administrator/Tier 3/ AtHoc – Active Top Secret Required

Seize your opportunity to make a personal impact as an Alert Notification Systems Tier 3 Administrator supporting the people supporting some of the most complex government, defense, and intelligence projects across the country. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. As an Alert Notification Systems Tier 3 Administrator, you will help ensure today is safe and tomorrow is smarter. Our work depends on an Alert Notification Systems Tier 3 Administrator joining our team to offer the technology transformations, strategy, and mission services needed to get the job done.  Where we succeed, you succeed and together our best becomes better. 

HOW AN Alert Notification Systems Tier 3 Administrator WILL MAKE AN IMPACT:

• Providing technical support and troubleshooting services for incoming queries and issues related to computer systems, software and/or hardware.

• Troubleshooting and resolving training, networking and software issues.

• Independently knowing when a trouble ticket is resolved and to make a sound decision to close it.  Conversely, knowing when to escalate the ticket to the appropriate system admin for resolution.

• Responding to queries in a timely manner via phone, email, IM messages (IM), or in person for customers seeking help.

• Installing, modifying, and repairing computer hardware and software.

• Serving as technical and functional training expert.

WHAT YOU’LL NEED TO SUCCEED:

• Required Experience: Proficiency in the use of an emergency notification system like AtHoc Emergency Mass Notification System, Blackberry AtHoc, or other Emergency Notification system.

• Required Technical Skills: DOD 8570-compliant cert (Sec+, CISSP, etc)

• Security Clearance Level: Active Top Secret with a T5 or T5R within the last 5 years

• Required Skills and Abilities: Highly motivated, self-starter with great communications skills; effective problem solver; able to thrive in a fast-paced, changing environment.

• Location: Washington, District of Columbia; limited telework may be available

GDIT IS YOUR PLACE:

• 401K with company match

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you own your career

• Professional growth opportunities including paid education and certifications

• Cutting-edge technology you can learn from

• Rest and recharge with paid vacation and holidays

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