Support the tactical contingency operations of a government customer by supporting their always-ready posture for asset and transportation deployment. Provide hands-on information technology equipment support to include desktops, laptops, and servers for government client emergency and continuity of government functional capabilities:
Possess a TOP SECRET security clearance and meet all eligibility requirements for access to classified information.
Perform scheduled and unscheduled maintenance and repair actions on select information technology equipment.
Install, update, and evaluate software on select technology equipment.
Manage the configuration, imaging, and deployment of select information technology equipment.
Provide assistance and guidance developing options for information technology equipment upgrades, including working with vendors to repair and replace existing equipment.
Provide system administration and operational customer support for standard Windows-based operating system equipment.
Identify and resolve operational risks as they pertain to information technology support services.
Prepare and maintain system documentation.
Provide logistics support activities.
Description of task competencies:
Skilled knowledge of Windows operating system image capturing and deployment.
Proficiency with Windows 10 Enterprise, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019 operating systems.
Firm understanding and experience with general TCP/IP and UDP connectivity in a LAN/WAN/VPN environment.
Working knowledge of Microsoft Office Suite products (Outlook, Word, Excel, PowerPoint, and Visio).
Experience with networking devices to include Cisco routers and switches.
Experience with VTC equipment.
Experience with IP television systems.
Understanding of offsite facility design/setup based on defined deployment operations scenarios.
Experience with VMware – hypervisor installation, operation, and troubleshooting.
Experience creating and deploying custom configuration images for computer installations using Symantec Ghost.
Experience with Avaya Media Gateways and Session Manager.
Experience with Satellite Communications.
Experience with VHF/UHF Radios.
Be available to travel within the continental United States (CONUS) and its territories
Possess or be capable of obtaining a minimum of a Class B Commercial Driver’s License (CDL).
Desired Qualifications: BS or equivalent + 5 yrs. related experience, or MS + 3 yrs. related experience
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.