DSS Enterprise Operations Center Service Manager

Clearance Level
Top Secret/SCI
Category
Customer Service
Location
Washington, District of Columbia

REQ#: G2019-66325

Manages the activities of a contact center. Manages subordinate Supervisors

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BA/BS

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5+

Experience with DHS IT enviornment and customers is highly desired.
Proven ability to lead IT operations center with integration of service desk and call centers.

  

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.