Collaboration Engineer/Admin

Clearance Level
None
Category
Network Administration
Location
Washington, District of Columbia
Onsite Workplace
Key Skills For Success

Communication

Network Layers

Voice over IP (VoIP)

REQ#: RQ167419
Requisition Type: Regular
Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.

Job Description

The world of investing is fascinating yet complex. While hundreds of first -time investors are turning to the markets to help pay for their homes, send their children to college and secure their futures the mission of the Securities and Exchange Commission (SEC) is becoming all the more vital. GDIT is excited to support the SEC in as it seeks to protect investors, maintain fair, orderly, and efficient markets, and facilitate capital formation.

The SEC ISS program is a comprehensive IT program charged with operating, managing, and advancing the SEC's IT infrastructure. Our dynamic program team of IT leaders and large and small business partners is seeking bright, energetic and talented individuals to join us as we bring our innovative IT Service Delivery solutions to SEC.

We are currently seeking Collaboration Engineer/Admin Washington, D.C. The selected candidate must be a US Citizen able to obtain a Public Trust Suitability clearance, per contract requirements.

Job Duties:  

  • Performs day-to-day activities required to manage AV/VTC systems and Collaboration services, such as implementation and management, to include troubleshooting of complex network issues.

  • Provides installation and break/fix support to all AV/VTC/Collaboration infrastructure components.

  • Basic system administration and configuration (network, security, management, SNMP, NTP, backups, diagnostics, reports, etc.)

  • Communication between CMS and Cisco Unified Communication Manager (CUCM)

  • View active calls, check cluster status, other basic operations tasks

  • Expressway administration, fraudulent call checks, basic troubleshooting

  • Adding or modifying an endpoint

  • Perform and verify backups

  • Gather reports for distribution and review by senior team members and client

  • Basic endpoint configuration and administration

Required Experience:

  • Must have 1-3 years of experience in backend collaboration and AV/VTC/VoIP infrastructures, to include implementing and managing AV/VTC/VoIP and related collaboration equipment. 

  • Must understand fundamentals of IP addressing, subnetting, default gateways Layer 2 switching, trunking, VoIP network connections

  • Layer 3 routing - Basics of routing protocols like OSPF, BGP (important to SIP trunking)

  • Must possess skills and knowledge in managing, and troubleshooting complex collaboration services based on AV/VTC/VoIP technologies and components.                                                                                                                                                                                                                                                                                         

Work Requirements
Years of Experience

2 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

About Our Work

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.