TSS Senior Conversational AI Specialist

Job Description

GDIT Technology Shared Services (TSS) is looking for a Senior Conversational AI Specialist and AI Specialist that will leverage the full capabilities of AI for delivering insightful and personalized experiences for customers and team members, drive greater operational efficiency, increase revenue, and manage risk. One of the major focus areas for the AI team is to deliver Chatbots and Virtual Assistants serving customers through multiple channels and across all lines of business.  This role is responsible for building and leading the Conversational AI initiative within GDIT’s Technology Shared Services team.   This individual will contribute to the setting of standards, principles and patterns for how we do conversational design.  This role will partner closely with other identified stakeholders, providing input on functionality and capabilities in the platform(s) to be successful. This is an opportunity to join a start-up within a large organization.  Be flexible and adaptable – this is an evolving space, we’re going to learn, things will change.  Be curious and creative – help us find solutions and chart the course.  Be action-oriented – we need to roll up our sleeves, work hard, and get a lot of stuff done.  This role will need to help us grow substantially so we can keep pace with the opportunity in front of us to deliver useful, insightful and highly satisfying conversational experiences all across the enterprise.

* US Citizenship is a requirement of the program.

Required Qualifications

• Bachelor’s degree in Computer Science or IT related field, or equivalent experience, plus two(2) to five (5) or more years of IT experience.
• Solid knowledge and understanding of intent classification, entity extraction, conversation flows, and NLP training principles
• Experience with major bot platforms such as IBM Watson Conversation Services, Google Dialogflow, Microsoft LUIS, IPSoft Amelia, Nuance NINA, Oracle Intelligent Bots, etc.
• 1-3+ years of development/implementation/administrative experience including experience working with web technologies (i.e., JavaScript,  XML, SOAP)
• Strong PowerPoint/Excel presentation skills
• Consultative experience including requirements gathering and solution development
• Great at brainstorming, ultimately helping turn ideas into action
• Learn quickly, show depth of understanding
• Great partner, collaborator, adept at finding and crafting solutions

Desired Qualifications

• Excellent communicator, skilled giving presentations
• A track record in training and mentoring individuals on development and delivery disciplines Experience working with Enterprise Technical Architects on delivering enterprise-wide solutions
• Personal Attributes: Beyond experience, the right personal integrity, style and attitude are critical to success in this role. Dedicated, enthusiastic, driven and performance-oriented; possesses a strong work ethic. Proactive innovator, motivator and change agent - able to effectively and constructively lead change in an organization. Collaborative, influential and highly self-aware

The likely salary range for this position is $65,714 - $109,742. This is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

View information about benefits and our total rewards program.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.