Position shall operate, maintain, administer and manage Enterprise systems server and client hardware, software, applications and services
Perform all technical support and O&M activities for supported Enterprise systems
Provide Tier 2 technical support
Install, configure, operate, manage, troubleshoot, repair, upgrade, inspect and maintain server systems (physical and virtual), including administration of core and functional services
Manage and administer user accounts, profiles and access
Monitoring user access and adherence to established policies and procedures to ensure a secure operating environment
Monitor workstation and server logs for errors and failures and perform appropriate troubleshooting and maintenance
Provide technical assistance for assigned projects
Provide desktop, server and software application integration support
Operate and maintain monitoring and analysis tools; and detect, analyze and resolve platform, infrastructure and system problems
Monitor and control system performance, utilization and capacity to ensure optimal performance, availability, serviceability and recoverability; and report any vulnerabilities or deficiencies to government technical representatives
Evaluate current architecture, research current technologies/solutions; and provide systems hardware/software upgrade and replacement recommendations for end-of- life/end-of-support COTS products to government technical representatives
Assist with the tracking and management of COTS licenses, warranties, service level agreements renewals for systems equipment and software
Coordinate with system program offices (or commercial vendors) and implement approved hardware/software changes, upgrades and enhancements, as directed by the Government
Update and maintain as-built systems/server configuration and connectivity drawings, diagrams and documentation, and publish semi-annually
Develop and submit an Enterprise System Administration Monthly Status Report
Manages the functionality and efficiency of a group of computers running on one or more operating systems
DESIRED QUALIFICATIONS: BA/BS, 2+ years experience
COVID-19 Vaccination Requirement: To protect the health and safety of its employees and to comply with customer requirements, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.