The successful candidate is expected to understand the various requests for services received in the Customer messaging system and formulate recommendations for responding to these requests. This requires familiarity with the functions of various Customer offices and divisions, the ability to use or develop points of contact in those divisions, and to coordinate activities leading to resolution and delivery of requested services. In addition, the candidate must be experienced in analyzing various foreign systems, identifying vulnerabilities, and working with various Customer technical offices to address those vulnerabilities. Proven experience and skill in working diverse offices to build teamwork, and successfully address Customer requirements is mandatory.
Based on daily review of correspondence and customer message system, develop targeting strategies, generate leads, and provide guidance to advance technical objectives in support of data scientists in customer’s component on a weekly basis.
Utilize core customer data collection tools and databases to identify timely leads in support of field efforts.
Understand the scope of technical tools and capabilities possessed by various Customer technical offices
Understand the scope of technical capabilities presented to the Customer in various overseas locations, which capabilities may affect operational decisions.
Provide expertise using other sponsor tools and systems. Applicant must have familiarity and experience in use of the Customer messaging system in order to review, assign actions, and in some cases to takes actions to respond to incoming messages.
Develop and maintain a network of formal and informal relationships with other internal customers and partner organization counterparts to discuss ongoing requirements, relevant data sources, and to identify innovative ways to apply data processing toward tools that aid in meeting those requirements.
Earned degree in any major with at least 5+ years relevant work experience as an operator, technical coordinator, etc.
Knowledge of basic technical targeting skills and ability to support full performance with minimal guidance.
Ability to write (in English) clear descriptions of complex technical systems suitable for non-technical readers and write collection requirements tor customer’s objectives.
Possess experience analyzing current and emerging issues in customer’s area of focus.
Demonstrated experience with customer’s messaging system and written official correspondence to customer’s field elements.
Demonstrated experience with data analysis or target analysis tools.
Familiarity and expertise with a range of proprietary customer databases.
Familiarity with Community collection, manipulation and dissemination processes.
Foreign language expertise in Arabic, Kurdish and Farsi is a plus but not required
Technical understanding of computers, network infrastructures, and modern electronic communications systems and applications.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.