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General Dynamics Information Technology – Federal Civilian Division is currently looking for a Mid-level and Senior Web Communications Specialists to join our team in support of the Centers for Disease Control and Prevention (CDC) – Joint Information Center (JIC). The CDC activated its Emergency Operations Center (EOC) to lead the novel coronavirus (COVID19) response. The Joint Information Center (JIC) and the various Task Forces (TFs) supporting the response require a variety of health communication support to carry out critical functions to continue to support this response. This position is for fulltime employment and will be located onsite at the customer’s location in Atlanta, Georgia. (CDC’s domestic facilities are currently operating under “maximum telework” due to the COVID-19 pandemic. It is anticipated that this position will be 100% telework until CDC’s facilities begin to resume normal operations.)
CDC’s JIC is a 24/7 emergency communication unit that serves as the primary point of information coordination during a CDC Incident Management System (IMS) activation. The JIC is primarily staffed by a network of emergency communicators who ensure that accurate health protection information is quickly shared with multiple audiences through many channels during a public health emergency.
The purpose of this position is to work as part of a multidisciplinary team to develop health communication content while leveraging knowledge and experience in digital presentations of information. You will work with the design templates available through CDC, and coordinate with the JIC Web Team and Usability Specialists to publish cleared content. Responsibilities include:
Coordinate with Task Force (TF) teams, and other response stakeholders (other TFs, Office of the Associate Director for Communications (OADC), JIC Web, etc.) to manage daily updates to the U.S. case counts website and other web updates as assigned
Develop and update websites with new content material from subject-matter experts, team members, and leaders and disseminate condition specific project information and project findings through the website and other electronically-based health communication mechanisms.
Work closely with the JIC Web team to manage all TF content on the COVID website. Ensure all content is up to date, designed for digital use, evaluated, etc.
Provide consultation services to the CDC to develop public health content for diverse website audiences, develop communication products, promotional materials, curricula, and other resources.
Ensure the operability of all electronic communication and data platforms including internet, intranet, and SharePoint.
Provide consultation services to the CDC in compiling visit counts of all the CDC platforms.
Assure TF materials comply with CDC and Section 508 guidelines by providing needed tagging and test for 508 compliance.
Provide transcripts or captioning text for all videos.
Close caption all videos and videos – may have to work with an external vendor to perform this task, but shall provide quality control measures.
Provide expertise in the web design and layout of graphical fact sheets, newsletters, and communication materials.
Bachelor's degree in a related field such as:
Web Design; or
Graphic Design; or
Communications (journalism, advertising, public relations); and
3+ years related experience.
Understanding of basic risk communication principles (giving clear and simple communication during an emergency, providing actionable information)
Experience writing, reviewing and editing health communication materials
Strong proofreading skills and attention to detail
Experience writing in plain language
Experience in working with social media and/or digital media channels
Ability to identify gaps in existing resources
Self-sufficient (needs little supervision)
Ability to be flexible and to periodically work after hours and/or on the weekend. May be required to do rotations for on-call during weekends and evenings, as well as holidays, and to rotate through different shifts to fulfill a 24-hour, 7-day week schedule, should the need arise
Sound interpersonal communication, telephone, email and business etiquette
Strong attention to detail and organizational skills
Experience in facilitating quick turn-around for complex documents
Experience in assisting in the preparation of documents for public audiences
Experience in the use of MS Teams and Microsoft Office software (i.e., Word; Excel; PowerPoint; Outlook)
Must be U.S. citizen with the ability to obtain a National Agency Check with Inquiries (NACI) clearance
Desired Skills and Experience:
Previous CDC and or public health experience highly desirable
Familiarity with CDC response-specific clearance processes as well as key clearance terminology.
Previous experience in an emergency response setting highly desirable
Demonstrated experience with formative research to inform communication strategies; audience segmentation
Previous work on or managed large scale multi-media communication campaigns, with an emphasis on using social media strategies to reach priority audiences.
Experience applying risk communication principles to outbreak situations.
Superior multi-tasking and organization skills. Must manage multiple simultaneous projects and prioritize assignments and tasks accordingly, remaining flexible to changing priorities and new initiatives.
Attributes for Success:
Demonstrated proactive approaches to problem solving with strong decision-making capabilities
Forward looking thinker, who actively seeks opportunities and proposes solutions
Analyze organizational goals and objectives, operating environment and business processes to determine most efficient methods of accomplishing work
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.