Provides ongoing support for the functionality and efficiency of computer systems and networks. Provide support for information systems and network systems in remote locations, as well as local support. Troubleshoots and resolves problems to ensure quality transmission service on the network. Enforces security policies. Trains users, maintains, creates and deletes user accounts. Develops and enhances processes and technical documentation, creates back-up procedures, test plans, and reports.
5+ years of Systems/Network/IT experience
MCSA or CCNA or equivalent experience
Security + or equivalent DoD 8570 certification required
Linux+, RHCSA or equivalent preferred
ITIL v3 Foundation certification preferred
Requires a good working knowledge of systems and network administration and information systems
Ability to troubleshoot a variety of business software applications
Should be able to distinguish between hardware problems, software problems or user error
Basic business communication skills
Can effectively deliver training
Has good consulting skills
Must be able to evaluate network performance and interact with users to solve problems, most of them moderately complex
Detail oriented and organized; able to understand network evaluation criteria and be exact in assessments
Must closely follow network protocols and methodology
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.