• Responsible for the Lifecycle Replacement (LCR) Program: • Serve as the principal lead for the LCR program for the customer’s organization and its subordinate commands. The program encompasses all End User Devices (EUD) associated with the customer’s computing environment (Secure and Non-Secure networks). Perform research on new equipment to ensure products follow local policy/requirements. Coordinate with unit G6/S6s and staffs for hardware upgrades and timely LCR of outdated EUD systems (excludes network and server hardware and peripherals). Collects data and creates reports on shipping and receiving status, participates in telephonic meetings with subordinates and higher headquarters. Liaison with vendors for support issues and assist with preparation, justification, management, and execution of the customer’s IT Budget to meet EUD lifecycle needs. Coordinate with IT vendors, information management officers, and S6/G6s to execute LCR purchases or changes/updates to the authorization table of allowances for IT systems within the customer’s organization and subordinate units. • Ensures the customer’s Authorization Tables of Allowance are current, updated, and accurate with USAREUR-AF G6 LCR program manager. • Performs Telephone Control Officer duties - Responsible for managing government furnished Personal Electronic Devices (PED), both cellular and tablets, for classified and unclassified access. Maintains accountability of all devices, ensure all devices are issued in accordance with the authorization table of allowances and phones are used in accordance with DOD, Army, local command policies and directives. Maintain records of user’s Acceptable Use Policy documentation acknowledging they have read and understand the rules of proper use. Recommend an upgrade plan as older model phones are no longer supported. Process exceptions to policy for users who are not on authorization tables. • Manage the customer’s devices through the Apple Business Management console. Notify users of scheduled outages and mandatory upgrades or changes to service. Participate in recurring command Telephone Control Officer working groups. Review and update policies and procures for TCO management and program annually. • Information Technology Requirements Validation Officer: • Create, submit, and track acquisition requirements. • Coordinate with the staff to facilitate the authorization for procurement for required IT hardware and software. Utilize authorization documents Modification Table of Organization Equipment (MTOE) and tools Force Management System Web (FMSWeb) to aid in building procurement packets and assisting with clarification of requirement for specific capabilities. • Builds and maintains a tracking mechanism that provides quality control. • Communication with primary staff, external agencies, and subordinate units: Communicates with supervisors and leaders at the supporting Headquarters and Higher Command (USAREUR-AF) regarding Information Technology authorizations, distribution, requirements packets, and telephone control processes, procedures, and updates. Inform supervisors and leaders to assist in accountability, prioritization, and distribution timelines. Assist in identifying manpower, equipment, and automated shortfalls and capability gaps. Coordinates requirements to ensure Information Technology is provided at the right time and place. • Data Analysis and Reporting - Inputs/updates and extracts data to/from automated systems throughout the day. Utilizes data to track and analyze to reveal problems/delays and document causes. Coordinates corrective actions when delays are recognized to ensure schedules are being met and assigned tasks are being accomplished in a timely and efficient manner. • Budget Information Development - Extracts and analyzes data for reports, metrics, standards, and development of budget information for information technology initiatives. Provides recommendations and supporting data in support of G6 budget projections and cost estimates based on historical data, current posture, and future changes or updates in IT requirements.
Must possess a current, valid IAT II certification. Experience with LCR programs, IT procurement and acquisitions, logistics, and DoD/Army budgeting process is required.
Experience managing mobile IT devices is required. Knowledge of Air and Missile Defense operations is desired. Must be able to pass German TESA.
DESIRED QUALIFICATIONS: BA/BS (or equivalent experience), 8+ years of experience
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.