Help Desk Analyst - Secret clearance - Point Mugu, California
Analytics
Data Collection
Information Technology
Teamwork
REQ#: RQ146304
Requisition Type: Regular
Your Impact
Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.
Job Description
GDIT is seeking a Help Desk Analyst to help support our Sea Hawk Eye Emitter Library Development (SHEELD) program.
As a Help Desk Analyst, for our SHEELD program in Point Mugu, California you will be responsible to perform Fleet liaison/help desk functions involving assisting with break/fix, access, and functionality issues as well as supporting configuration and analysis of systems and data as required.
In this role, a typical day will include:
- Responds to Fleet for any issues that arise with access or functionality of the SHEELD solutions.
- Provides training to users as needed to assist with utilization of the system.
- Aid developers, engineers and analysts as necessary on review, configuration, operation of SHEELD.
- Providing any collaborative recommendations to procedure/process improvement for SHEELD team consideration.
Qualifications:
- Active DoD Secret Level Security Clearance
- 3+ years of experience
- Experience using ELINT systems and analyzing airborne RF sensor data.
- Experience with statistical analysis and models to evaluate impact of data changes.
- Experience working in a dynamic high stress environment.
- Ability to communicate collaboratively in a clear and concise manner.
Desired Qualifications:
- BA/BS in a STEM field.
GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays
Work Requirements
3 + years of related experience
* may vary based on technical training, certification(s), or degree
Less than 10%
U.S. Citizenship Required
Salary and Benefit Information
The likely salary range for this position is $72,000 - $108,000, this is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
About Our Work
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
COVID-19 Vaccination
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.