The GCI Director of Corporate IT is expected to establish and maintain company-wide security and compliance policies, and set the vision and strategy for enabling a highly efficient workforce. Direct, administer and develop the daily operations and overall vision of the Information Technology Department at GCI and several customer sites.
Maintain and evolve companywide security policies and procedures, covering both GCI corporate IT and production website.
Direct daily operations of all Information Technology related activities including computer room, hardware management, communication infrastructure management, technology base, and business systems support and on-going improvement.
Prepare company for SOC 1 (Service Organization Controls) and Sarbanes Oxley (SOX) compliance.
Set vision and strategy for enabling a highly efficient workforce, including evaluating tools for productivity such as communication tools (such as wiki, Jive, Yammer) and data sharing (i.e. SharePoint, Teams) and understanding security risks associated with each.
Support system administration for corporate systems such as billing and accounting systems, human resources, pay roll and Costpoint.
Own desktop / help desk support, including provisioning and maintaining of PC desktops and laptops for all employees.
Manage the system administration team for corporate network infrastructure (firewall, switches, load balancers, etc) and supporting several programs.
Lead the team providing corporate IT services, including Active Directory, email, system monitoring, backup and recovery, etc.
Maintain corporate server infrastructure, including SAN, private server virtualization, and public cloud services (AWS).
Direct accountability for IT budgets, including preparing and managing the budget.
Manage Human Resources responsibilities for direct subordinates and team to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company and department policies, and legal requirements; ensure appropriate staffing levels and implementation of staff schedules.
Work closely with senior and executive level management and department managers to evaluate business processes and needs and recommend technology solutions/optimizations and provide related technological support.
Provide technical project leadership and oversight for the development of project plans.
Provide short term planning on individual projects.
Ensure that strategic and tactical objectives are communicated throughout the department.
Ensure that contracts and maintenance programs exist and are appropriate for all site-based hardware, communication, and software systems.
Ensure high quality customer service and satisfaction.
Ensure systems availability through identification of mission critical systems and priorities, disaster prevention and disaster recovery techniques.
Lead technical problem resolution activities as required in a 7 day, 24 hour-a-day environment.
Maintain appropriate problem resolution and escalation measures.
Extensive knowledge with multiple platforms (wintel, midrange)
Experience in implementing effective and innovative software development methodologies
Demonstrate collaborative and consultative abilities.
Demonstrate problem solving, prioritization and analytical skills.
Ability to communicate technical concepts to technical and non-technical audiences
Solid writing skills
Ability to manage multiple concurrent projects and motivate professional staff
Analytical and problem solving skills
Demonstrated aptitude for learning new technologies
EDUCATION and/or EXPERIENCE:
Bachelor degree in Computer Science or closely related field.
Ten (10) years of in depth Information Technology experience, with experience in the 24X7 operations management of critical systems and infrastructure
Seven (7) years of supervisory/leadership experience in the Information Technology or related field
An equivalent combination of education, training and experience will be considered.
Masters degree in Computer Science or related field
Certificates, Licenses, Registrations
While performing the duties of this job, the employee is constantly sitting, listening, using computer, telephone, and speaking.
Frequently walking distances of 10 to 30 ft., between various areas of the IT department. Regularly walking distances up to 1000 ft between departments.
Frequently using wrist motion, dexterity, eye-hand coordination, and writing, typing on computer keyboard.
Frequently balancing, reaching, stooping, bending, crawling, kneeling, and twisting.
Occasionally carrying, pushing, pulling up to 50 lbs.
Regular scheduled hours. Must be flexible if needed for occasional work outside of normal business hours.
This position requires being fully vaccinated against COVID-19 by January 18, 2022 or the start date, if after January 18. Individuals who work in or reside in Texas or Montana or work outside of the United States may be excluded from this requirement.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.