Eagle Alliance is looking for Intelligence Operations Support Manager in Annapolis Junction, MD
Responsible for supervising the Tier 1 Service Desk Technicians. Trains, coaches, and mentors employees on how to deliver the best customer service and achieve the team Service Level Agreements. Maintains and enhances customer services by organizing and evaluating service and delivery systems, and procedures. Works with other department supervisors to promote a high morale environment and assist other functions of the service desk as needed.
REQUIRED QUALIFICATIONS: BA/BS, 2+ years experience Active TS/SCI Clearance Required with Poly Must be able to multi-task A team player and have the ability to adapt in a dynamic, fast-paced environment Must poses good communication and customer service skills Shift: Monday - Friday between the hours of 6am-6pm including some weekends and holidays
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.