Apple/MacOS Systems Engineer (Active Polygraph Required)

Clearance Level
Top Secret SCI + Polygraph
Category
Systems Engineering
Location
McLean, Virginia

REQ#: RQ106550

Travel Required: 10-25%
Requisition Type: Regular

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

There is no challenge that we can’t turn into opportunity, and our work depends on a Systems Administrator/Customer Services and Information Technology Officer joining our team to support critical Government activities in McLean.

At GDIT, people are our differentiator.  As a Systems Administrator/Customer Services and Information Technology Officer supporting the mission partner, you will be trusted to provide software and hardware support.  In this role, a typical day will include:

  • Working as part of a motivated, high-performing team.
  • Troubleshooting of hardware, networks, and systems, supporting a mix of enterprise and standalone systems, maintaining hardware and the configuration management for switches, routers, and storage arrays.
  • Direct customer interactions and virtual support across multiple locations and activities.
  • Hardware replacement to include workstations, drives, and consumables.
  • Collaborating with teammates and government customers to identify process improvements.
  • Lending expertise and institutional knowledge to less experienced personnel to improve the overall technical excellence of the team.

Ideal candidates will be comfortable in a fast-paced work environment, contributing to a team-based environment and be able to take direction but also be a self-starter.  The incumbent should be personable, well organized, and analytical with attention to detail. 

Essential duties, functions, and areas of expertise include but are not listed to:

  • Develop technical requirements and prepare System Requirements Specification/Technical Requirements Document for system acquisitions.
  • Prepare program requirements related documentation: Use cases, Concept of Operations (CONOPS), and system security documents
  • Perform systems administration support tasks for Apple macOS and iOS operating systems.
  • TDY travel (approx. 25%) for on-site support to conduct installations and support system life cycle requirements.
  • Provide in-depth research and analysis of issues.
  • Provide in-depth knowledge and technical expertise in the areas of installation, maintenance, and support of Apple macOS and iOS operating systems and technologies.
  • Create and review technical briefs and information on changes to system configuration.
  • Establish and maintain effective working relationships with end users, developers, and managers.
  • Collect and analyze system audits
  • Analyze system and database logs and work with developers on high-level issues and new software deployments.
  • Identify and resolve hardware and software problems related to Apple macOS, MS Windows, and iOS operating systems.
  • Perform system administration in a mixed virtual (VMWare) and physical environment.
  • Identify, troubleshoot, and remediate security vulnerabilities.
  • Troubleshoot basic end-to-end networking problems involving Apple clients and other IT devices and or services.
  • Identify End-of-Life (EOL) issues, ensure all Apple macOS / iOS systems applications are approved in accordance with customer requirements.
  • Provide user support for Apple macOS and iOS related issues.
  • Analyze, test, and assist team admins with regular maintenance duties such as patching, upgrades, and migrations to Apple macOS systems.

Required Qualifications

  • Demonstrated ability to effectively research, design, configure, and administer Apple macOS in a multi-system and/or multi-application environment.
  • Must have strong documentation and oral communication skills to clearly communicate will all levels of users, developers, managers and organizations
  • Ability to work with others in a highly collaborative environment
  • Ability to multi-task and balance multiple goals and priorities
  • Self-Motivated, strong work ethic and commitment to quality

This position requires being fully vaccinated against COVID-19 prior to beginning employment with GDIT.

Education/Experience

  • BS degree in Engineering or Physical Science and 5 years of experience in relevant technical field, to include:  Systems design and analysis, data center design and implementation, network architecture and monitoring, research and development.
  • Work experience must clearly demonstrate a strong working knowledge of Apple macOS and iOS, working knowledge and experience with Apple products.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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COVID-19 Vaccination Requirement: To protect the health and safety of its employees and to comply with customer requirements, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.