Business Analyst

Overview 

ARMA-Global is currently pursuing qualified candidates in support of a USSOCOM contract. USSOCOM has a requirement to provide enterprise-wide information technology service to USSOCOM and all of its respective components and Theater Special Operations Commands (TSOCs) through a more modern, flexible, scalable, performance-based service management and delivery framework known as Special Operations Forces Information Technology Enterprise Contracts (SITEC). 

Company Overview 

ARMA-Global is a full service integrator focused on both government and commercial clients. We bring extensive, real-world experience in overseeing the design, implementation, execution and ongoing support of domestic and international programs. With the mounting global complexity of the war on terror, ARMA-Global prides itself in providing creative solutions to client challenges. Our customers and industry partners appreciate the flexible solutions ARMA-Global provides through tightly integrated core lines of business. 

Position 

Business Analyst – Intermediate (Software Development Support) 

Location 

Fayetteville, NC (Fort Bragg) 

Responsibilities 

Under minimal supervision, the Business Analyst works as a member of an enterprise IT software development support team to support project management and implementation of software and automation of business processes for SITEC customers. Responsible for gathering and documenting business requirements, testing and quality assurance plans and project plans. Responsible for day-to-day coordination and administration of tasks by ensuring quality and productivity standards are maintained while meeting customer schedules. Maintains record of changes in instructions and ensures all team members are informed of changes. Ensures completion of administrative reporting (e.g., daily statistics, logs, task narratives). Coordinates and facilitates project meetings, product demonstrations and ensures project artifacts are updated regularly. Establish and maintain an effective and collaborative relationship with SITEC customers, end users and other SITEC Contractor teams. Additional responsibilities include assistance with quality control and software testing and end user training. 

Knowledge, Skills and Abilities 

• Must have good communication skills and be detail-oriented  

• Requires a strong understanding of Information Technology (IT)  

• Requires at least 4-6 years of experience with the Software Development Life Cycle (Agile, Scrum or Waterfall Methodologies)  

• Requires a strong understanding of Project Management principles such as those outlined in the Project Management Body of Knowledge (PMBOK)  

• Requires at least 2-4 years of experience with technical writing or documenting functional or non-functional system requirements  

• Requires extensive experience utilizing Microsoft Office or other similar tools  

• Clear understanding of Microsoft SharePoint or other collaboration and document management tools required  

• Excellent technical writing skills a must  

• Experience with software testing and QA/QC  

• Self-motivated, shows initiative, and works with minimal direction  

• Must be able to manage multiple tasks and projects simultaneously  

• ITIL v3 Foundation, Lean 6-sigma or PMP certification is desired  

• Experience with Microsoft Dynamics CRM is desired  

• Candidates who have held prior military experience are highly desirable 

Security Requirements 

• Must have a Secret security clearance to start with the ability to obtain a TOP SECRET/SCI (TS/SCI) 

Physical Demands 

• Lift over 35 LBS 

Work Environment 

• Work environment is an administrative office  

• Candidate may travel for training, conferences, and work group meetings 

Education Requirements 

• BA/BS or equivalent 4-6 years of relevant experience with software development or process automation 

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