Senior Systems Administrator (Australia) - TS/SCI with Polygraph

Clearance Level
Top Secret SCI + Polygraph
Category
Systems Administration
Location
Alice Springs, Australia

REQ#: RQ134441

Travel Required: Less than 10%
Public Trust: None
Requisition Type: Regular

General Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator experience to join our team in support of a Federal Intelligence Agency contract. Primary responsibilities include providing Tier 2 support of maintaining multiple large Enterprise environment that spans CONUS and OCONUS boundaries. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environments.


Job Responsibilities & Duties:

  • System Administrative duties to include management of Windows and Linux workstations on EVDI and physical
  • Troubleshooting application functionality, crash and performance
  • Investigate user performance and work with external teams to improve user experience
  • Assist customers with Tier2 incident resolution for Linux and windows applications.
  • Provide remote end user desktop support
  • Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests.
  • Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.
  • Participates in special projects as required.
  • Willingness to provide initial triage, response, and notifications for incidents

Required/Desired Skills Candidates should have 4-7 years related experience and knowledge/understanding of:

  • Active Directory Administration
  • DNS, DHCP, DFS, LDAP
  • Windows 10, Server 2012, Server 2016,
  • Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer
  • Linux Operating system
  • Understanding of Service Now, NETS or other ticketing process
  • ITIL v3 or higher

The following knowledge/skill set is not required but is a plus

  • Microsoft System Center Configuration Manager
  • PowerShell
  • Virtualization Environments (VMware, Citrix)
  • Profile management utilizing the VMware User Experience Management (UEM) toolset
  • Microsoft Exchange
  • Telephone/Video support
  • Networking
  • Familiarity with site specific customer and mission

Certification Requirement (*required day 1) IAT II


About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.