The primary function is to support and advise the customer. As a member of a project team charged with supporting operations requirements, serves as the primary interface between the project team and other groups, to include support needed by other team members. Additionally, the position also serves as the primary interface between the project site, other elements within the office as well as other components on appropriate matters.
Demonstrates a thorough knowledge of operations and their required support, as well as expertise in procedures to guide, manage and support projects. Relevant experience and a successful background in management in various operational mission areas. Experience supporting and managing high-volume data collection and processing operations is preferable.
QUALIFICATIONS • Bachelor’s Degree or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience. • Minimum of ten (10) years of related and hands on experience. • Additional years of experience will be accepted in lieu of a degree
REQUIRED KNOWLEDGE/SKILLS 1. Ability to craft policy and procedural documentation to support the customer’s mission of high volume data exploitation and management. 2. Ability to successfully work independently and in a team environment and foster teamwork 3. Polished communication and interpersonal skills 4. Knowledge of and ability to successfully collaborate with other client counterparts 5. Ability to respond to short deadlines with timely and accurate information 6. Ability to analyze, prioritize effectively, problem solve and to work several tasks concurrently 7. Demonstrated research and analytical ability 8. Strong writing, editing and verbal skills 9. Thorough knowledge of records system, along with the ability to search for additional information 10. The ability to coach, counsel, and advise based on previous relevant customer organization experience
KEY RESPONSIBILITIES 1. Provide ongoing support and enhancements to existing capabilities. 2. Result-oriented by troubleshooting complex problems. 3. Collaborate cross-functionally with other teams as well as client counterparts. 4. Provide recommendations for continuous improvement. 5. Review, track, and respond to high level customer action.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.