OIS Support Analyst

Clearance Level
Secret
Category
Help Desk
Location
Yorktown, Virginia

REQ#: RQ133879

Travel Required: None
Requisition Type: Regular

We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being rusted to deliver your best every day.

We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on a Ordnance Information System (OIS) Support Analyst joining our team in Yorktown, VA.

At GDIT, people are our differentiator. As a OIS Support Analyst supporting the Navy Ordnance Information Systems a typical day will include:

  • Installs, modifies, and repairs computer hardware and software both in person and using remote access tools

  • Provides end-user software and hardware troubleshooting

  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions

  • Administers e-mail, Microsoft office, etc.

  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites

  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

  • Maintains current knowledge of relevant technology as assigned

  • May coach and provide guidance to less-experienced professionals

EDUCATION AND EXPERIENCE:

  • AA/AS degree, or equivalent experience or education

  • 3+ years of related experience

  • Secret clearance required

  • CompTia Security+ certification required


About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.