JMSC-IP System Support Specialist

Clearance Level
Fort Richardson, Alaska
Onsite Workplace
Key Skills For Success

System Administration

Systems Management

Systems Support

REQ#: RQ164544
Public Trust: None
Requisition Type: Regular
Your Impact

Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.

Job Description

System Support Specialist

Seize your opportunity to make a personal impact as a System Support Specialist supporting the Joint Base Elmendorf-Richardson Alaska Mission Training Complex (JBER MTC) GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

The 11th ABN DIV (ARCTIC) MTCCS provides individual, crew, and collective training using a variety of digital tools and Army fielded systems.  These systems are used to provide individual training at the soldier level as well as the planning and execution of simulated combat exercise scenarios to support crew and collective training up to the Division level.  These simulated training exercises are supported by the facilities digital and communications architecture to provide realistic and challenging scenarios ranging from Stability Operations to Large Scale Combat Operations (LSCO).


  • Responsible for performing system management and system administration functions, supporting a distributed computing environment consisting of military simulations systems, Mission Command Information Systems (MCIS) and administrative systems, in order to support tailored unit digital MCS training requirements for military units ranging from battalion to brigade.
  • Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.
  • Installs and configures applications software and related hardware (such as desktops, servers, and related peripherals like printers, scanners, drives, monitors and video teleconferencing hardware).
  • Utilizes Assured Compliance Assessment System (ACAS) and Host-Based Security System (HBSS) to scan and monitor system security.
  • Performs Security Technical Implementation Guide (STIG) checklist tasks.
  • Participates in Risk Management Framework (RMF) roles as assigned.
  • Performs other tasks as assigned.
  • Maintains current knowledge of relevant technologies as assigned. 


  • Education: AA/AS in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
  • Required Experience: 5+ years of relative work experience
  • Required Technical Skills:
    • Comprehensive knowledge of the principles, methods, and techniques used in information system troubleshooting and support.
    • Comprehensive knowledge of related hardware and software.
  • Security Clearance Level: Secret with the ability to obtain a Top Secret
  • Required Certification(s): 
    • IAT II Baseline Certification Comp TIA Sec+ CE or equivalent
    • Computing Environment Certification: MCSA Windows 10
  • Location: On Customer Site
  • US Citizenship: Required


  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays




    Work Requirements
    Years of Experience

    5 + years of related experience

    * may vary based on technical training, certification(s), or degree


    Travel Required

    Less than 10%


    U.S. Citizenship Required

    About Our Work

    We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

    GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.