GDIT is seeking a Program Manager to oversee an upcoming opportunity in the federal government. In this role, you will leverage leading-edge IT solutions to improve the customer's mission effectiveness while continuously seeking opportunities to increase efficiency through improved processes and technology. Our team will deliver the full breadth of IT services, including infrastructure engineering and operations, cyber security, and desk side support services.
The Program Manager will oversee and manage all aspects of the program and will serve as primary point of contact between GDIT staff and the federal leadership. The PM will also have responsibility for program execution, staff development, contract management, and financial management. This position is for full time employment and will be based 5 days a week at the customer’s offices located Washington, DC.
Meet with clients to gain feedback on team performance and take action to address gaps, if any.
Mitigate risks, controls costs and schedule variance, and effectively manages large scale, integrated projects.
Meet budgetary objectives and make adjustments to project constraints based on financial analysis
Work with the team to develop comprehensive project plans to be shared with clients as well as other staff members
Ensure efficient delivery of contract capabilities using industry standards and repeatable processes including an ITIL framework.
Manage and oversee subcontractors, as well as full time employees. Direct the work of employees assigned to the program from technical and administrative areas.
Direct all phases of the program from inception through completion. Responsible for the cost, schedule and technical performance of the program.
Participate in the negotiation of contract and contract changes.
Coordinate the preparation of proposals, business plans, proposal work statements and specifications, operating budgets and financial terms/conditions of contract.
Act as primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance.
Establish milestones and monitor adherence to master plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications.
Review status of projects and budgets, manages schedules, and prepares status reports.
Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives.
Develop mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, clients and other stakeholders.
Required Skills and Experience -
A minimum of seven years of management experience using ITIL/ITSM frameworks for a Federal Government contract(s) with at least 15,000 users, with a large number of locations (500+ CONUS and OCONUS desired)
Minimum of three years managing and leading remote and geographically dispersed operations and engineering staff of varying skill levels, in a project environment with at least 15,000 users, with a large number of locations (500+ CONUS and OCONUS desired)
Certified ITIL 4 Managing Professional or Strategic Leader
Recent (within last five years), experience coordinating with an organization’s shift, similar to GSA, toward implementing and executing modern IT delivery methodologies (e.g., DevSecOps, Agile, AIOps).
Desired Qualifications -
Experience utilizing metrics and data in order to drive program strategy.
Experience implementing SLAs and performance metrics on a contract with at least 15,000 users, with a large number of locations (500+ CONUS and OCONUS desired).
Active Project Management Institute (PMI) Project Management Professional (PMP) or Program Management Professional (PgMP) certification.
Experience managing a program in a Cost Plus Award Fee environment.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.