General Dynamics is seeking an experienced Systems Support/Support Desk Analyst for our SOUTHCOM Customer. This position is based in Doral, FL and is part of SCITES contract, a seven year IT Enterprise program contract GDIT won in fall of 2020.
Chosen individual will provide expertise in the formulation of systems scope and objectives. Determines operational objectives by studying business functions, gathering information and evaluating output requirements and formats. Designs and develops computer system specifications that are appropriate for users needs and consistent with the overall design of the organizations/customers information systems architecture standards. Create or modify procedures to solve technical problems related to computer systems and programs.
Collects and performs analysis on information from system users to formulate the scope and objectives of the system with moderate supervision
Prepares in-depth flow charts, models, and procedures along with conducting feasibility studies to design possible system solutions
Conduct form design and layout activities with moderate guidance from manager
Performs preparation of systems specifications
Under moderate supervision, prepare and maintain technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of systems
Applies practical knowledge of job area typically obtained through advanced education and work experience
Performs analysis and systems designs
2+ years of experience in Technical Support
BA/BS (or equivalent experience)
TS/SCI is required to start.
IAT-II certification (e.g., Security + CE or equivalent), current Computing Environment (e.g., MD-100) certification or WIN 10
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.