Phone Technician

Clearance Level
Arlington, Virginia

REQ#: RQ68496

Travel Required: None
Requisition Type: Regular

We are GDIT. The people supporting and securing some of the most complex government defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that's important.

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day.

We think. We act. We deliver. There is no challenge we can't turn into opportunity. And our work depends on a Voice Phone Technician joining our team to support ETM activities at the Pentagon.

At GDIT, people are our differentiator. As a Voice Phone Technician supporting ETM, you will be trusted to install, configure, and troubleshoot phones and network connectivity for DoD customers in the National Capital Region (NCR). In this role, a typical day will include:


  • Meet clients with professional demeanor

  • Plans network installations by using manuals and technical specification

  • Documents adds, moves, and changes to system configuration using client documentation standards

  • Terminate and test new cables to ensure that they are properly incorporated into the system and are in good working order

  • Test circuits and components to isolate malfunctioning systems by using test meters

  • Configure and deploy phones

  • Meet with clients to assist with customer's training and configuration preferences for end devices

  • Work with Remedy Ticketing System to track adds, moves, and changes

  • Receive Equipment/Material delivered for our VoIP Team and Engineers

  • Go to Client Warehouse to stage Equipment/Material stored and ready it for delivery

  • Install phone firmware

  • Inventory Voice Team supplies

  • Receive bad phones from customers from different location, return to warehouse and ready them for return

  • Transports equipment between warehouse and customer sites


Active Secret Clearance

5+ years of Field and/or Phone Technician Vocational experience and/or OJT Training

Experience with industry standard Voice over IP (VOIP), ISDN, and Analog phone installation

Associates Degree in a related technical discipline, or the equivalent combination of education, technical training or work experience.


We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.