We are GDIT. We support and secure some of the most complex government, defense, and intelligence projects across the country. At GDIT, cyber security is not just a singular part of our mission—it connects every one of us because it’s embedded into every aspect of what we do.
GDIT is your place. You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter. Our work depends on a Data Analyst joining our team to support MPO activities at Annapolis Junction, MD.
At GDIT, people are our differentiator. As a Data Analyst supporting MPO, you will be trusted to work on Service Now, Excel Spread Sheets and produce customized reports in both. In this role, a typical day will include:
Collaborating with both internal and external customers
producing reports and dashboards that show metrics that are of importance to the requestor
Complete monthly deliverable for both internal and external customers
Respond to ad hoc metric requests
Attend meetings with developers to build SNOW requirements for builds, test changes to SNOW
Performance Analystic development, maintenance in SNOW, working with partners to build their PA requirements
Produce Daily metrics report for the Daily Service Review (DSR)
SLA Commanded center activities
Create and report Service Level Agreement metrics
Review tickets for SLA reconciliation
Assist with monthly deliverables
In depth knowledge of ticket handling and SLA documents
WHAT YOU’LL NEED:
Bachelor Degree plus 2 years’ experience or equivalent combination of education and experience
Service Now Experience
Microsoft Office suite of office automation programs (Word, Excel, Power Point)
TS/SCI with polygraph
WHAT GDIT CAN OFFER YOU:
Full-flex work week
401K with company match
Internal mobility team dedicated to helping you own your career
Collaborative teams of highly motivated critical thinkers and innovators
Ability to make a real impact on the world around you
Not sure this job’s the one for you? Check out our other openings at gdit.com/careers.
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We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.