Configuration Management Analyst

Clearance Level
Secret
Category
Program Management
Location
Guantanamo Bay, Cuba
Onsite Workplace
Key Skills For Success

Change Controls

Configuration Management (CM)

Configuration Management Database (CMDB)

Information Technology Operations

Managing Change Requests

REQ#: RQ171778
Requisition Type: Regular
Your Impact

Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.

Job Description

Configuration Management Analyst

Guantánamo Bay, Guantánamo, Cuba

Position is onsite, is NOT telecommute or work from home etc.

Seize your opportunity to make a personal impact as a Configuration Management Analyst supporting all aspects of IT enterprise support activities. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator.

As a Configuration Management Analyst for the USSOUTHCOM Cyber Information Technology Enterprise Services (SCITES) program, you will help ensure today is safe and tomorrow is smarter. Our work depends on a configuration management analyst who works within the Enterprise Service Delivery team to support all service delivery, operational, engineering, logistical, and lifecycle needs through a centralized database, as well as provide field-related support on projects.

GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. Here a Configuration Management Analyst is involved with the day-to-day activities relating to examining, interpreting, and visualizing trends in data to generate insights that drive new business processes and refine existing ones. The Configuration Management Analyst works with the team to assess and improve data standardization and collection processes to prepare standard and ad hoc reports to assist senior management with decision making.

HOW A CONFIGURATION ANALYST SENIOR WILL MAKE AN IMPACT:

  • Responsible for the Configuration Management Database (CMDB) and data integrity of all authoritative data sources, including the Asset Management Database, and the Data Libraries.

  • Maintaining a comprehensive, relevant, and effective CM program plan.

  • Rigorous Configuration Item (CI) lifecycle management of IT services and assets, from deployment through to decommission.

  • Responsible for monitoring and enforcing standards compliance, to include process, change, and release management.

  • Establishing, maintaining, and evaluating determined baseline services for unauthorized deviations and making recommendations for corrective action.

  • Ensuring Software version control, coordinating updates to adhering to defined standards, legal, and cybersecurity requirements.

  • Manage the accuracy of Asset and Configuration Management Databases while ensuring adherence to standard operating procedures within enterprise processes.

  • Managing local Change Request and Customer IT request process, facilitating requests into the enterprise processes as needed.

  • Documenting and reviewing CM audit findings and coordinating corrective action as required.

  • Participating and leading Technical Review Board (TRB) or Change Control Board (CCB) meetings as needed.

  • Participate in special Projects as required.

WHAT YOU’LL NEED TO SUCCEED:

Education: 

  • Bachelor’s degree with a focus in business administration, Information Technolgy, or a related field of study - preferred

Certifications 

  • ITIL v3 or ITIL 4 – highly desired

Experience: 

  • 5+ years of related experience in Configuration Management related disciplines.
  • Experience w/ServiceNow.
  • Considerable experience in IT Operations, Business Administration, Project Management or a related field
  • Good record-keeping and organizational skills

Security Clearance: 

  • Secret clearance required, ability to obtain TS or TS/SCI preferred.

Other: 

  • Location: On Customer Site 
  • US Citizenship Required 

GDIT IS YOUR PLACE:

  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays
  • #GDITPriority
  • #armajobs
  • #scites
Work Requirements
Years of Experience

5 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

About Our Work

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.