Deputy Program Manager

Clearance Level
Other
Category
Program Management
Location
Washington, District of Columbia

REQ#: RQ69459

Travel Required: Less than 10%
Public Trust: BI Full 6C (T4)
Requisition Type: Pipeline

Qualifications (required):

Bachelors degree and 10+ years of experience in managing successful information technology projects on-time and within budget; or equivalent combination of education and experience.   Bachelor’s Degree in Business, Engineering, Computer Science, Information Systems, or Social Science is preferred.  Must read, write and speak English.

10+ years IT experience; 5+ years management experience on an IT infrastructure type program ITIL best practices.

Must be clearable up to Top Secret with Sensitive Compartmented Information access, if required by Government.

Must be available to the Government customer’s COR by phone or email on and off-duty hours.

Must respond to Government request for discussion or resolution of all performance, service, delivery, and technical inquiries or problems within two (2) hours of notification.

Certifications:

  • Project Management Professional (PMP) strongly desired
  • ITIL Foundations Certification v3/4 strongly desired
  • ITIL Expert desired


Skills:

  • Demonstrated success in leading teams delivering IT Service Management (ITSM) services with user base of at least 1,000 users / heterogeneous infrastructure
  • Proven experience providing support of program “back office” activities
  • Experience overseeing migration and/or implementation schedules for new or updated technologies
  • Experience managing staff (direct and/or indirect) performing engineering, operations and/or security tasks, preferably supporting Government client(s)
  • Visionary and thought leader that leads organization towards continued excellence and service improvement
  • Partners with government stakeholders in the planning, implementation, and execution of program activities
  • Strong written and oral communications required

Job Responsibilities:

  • Supports conformance with program and project task schedules, costs and contractual obligations
  • Supports the development and maintenance of technical, performance, and financial reports to show progress of projects to management and customers
  • Organizes and assigns responsibilities to PMO subordinates and other program staff
  • Review plans, schedules and deliverables from program team and present to PM for final reviews
  • Review program performance (SLA, KPI, OLA, leading/lagging indicators) and develop approaches for CSI or corrective actions
  • Support the Program Manager in the successful management of the program in the following areas:
    • Support contract and subcontract management
    • Support financial management
    • Support vendor management
    • Support personnel management
    • IT Service Management (ITSM)
    • Support service level management
    • Support project management in delivery of new and updated services
    • Continual Service Improvement
    • Quality Assurance and Quality Control in alignment with corporate policies and CMMI-3
  • Use corporate tools to perform program tasks serviced out of these tools
  • Take lead role on program activities as outlined by PM
  • Manage program in Program Manager absences
  • Represent program in customer and corporate meetings
  • Identify and communicate contract change and new business opportunities to PM and corporate leadership
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.