work depends on a Mission Operations Maintainer/Controller joining our team to support our government client’s activities in their locations.
At GDIT, people are our differentiator. As a Mission Operations Maintainer/Controller conducts strategic, operational, and/or tactical intelligence collection/collection management in one or more collection disciplines.
This position is part of a 24X7X365 crew who monitors ground equipment and services scheduled by users within an automated planning and scheduling system (shift schedule 6am-6pm, 6pm-6am) Tasks include monitoring status of initiated services, rescheduling as necessary for interrupted services, and assisting with service setup and execution.
Work with other crew members in the execution of daily and routine procedures to maintain system state of health, responding to issues as they arise, or gathering pertinent information for troubleshooting.
Lead daily turnover, updates operations log on daily activity progress, and reviews all operator log entries for accuracy.
Support system testing after upgrades and during maintenance activities.
Monitor system performance to be able to respond to event notifications and determine courses of action.
Coordinating with other crew members to maintain system state of health.
Report discrepancies concisely as they occur.
Investigate and rectify procedural discrepancies.
Identify areas of process improvement.
Coordinate with subsystem engineering subject matter experts to implement configuration changes and other maintenance activities on the network in accordance with operational procedures.
Certify in multiple operator positions; knowledge based and on the-job training provided prior to certification testing.
Perform remote diagnostic monitoring of systems.
Monitor and perform actions related to mission processing.
Support requests for re-processing and/or playback, requests for lab analysis, and feedback to customers on results of each lab analysis and playback.
Support payload operations in coordination with others team members.
Supporting and engaging in programs, projects and practices behind the customer culture and strategy, and comply with all policies and procedures.
Following industry and department policies and regulations to ensure customer services are consistent with, and/or superior to, industry best practices.
Bachelor’s degree and at least 5+ years of directly related experience, or equivalent combination of education and experience.
Active TS/SCI with Polygraph.
Must be able/willing to work 12hour shifts (6am to 6pm, or 6pm to 6am).
Understanding on Radio Frequency spectrums and how they can be utilized, acquired, and corrected
Analyzes, administers, and maintains telecommunications systems
Understanding on operating complex satellite infrastructure and satellite communication systems
Self-motivated with the ability and desire to learn complex systems with little direction
Serve as a mentor to peers
Routine interaction with multiple customers
Solid written and verbal communications skills
Ability to multi-task
Strong analytical and troubleshooting skills
Participates in special projects as required.
Experience in a real time operations environment, SIGINT signals analyst, SIGINT collection, real time watch operations support, Knowledge of both theoretical and practical aspects of satellite communications.
Discover more at gdit.com/careers
General Dynamics Information Technology is an Equal
Opportunity/Affirmative Action employer. All qualified
applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability,
or veteran status, or any other protected class.
At GDIT, our People First culture commits to every employee feeling valued and supported throughout their career. Our comprehensive Total Rewards package – including programs focused on financial, physical, emotional and social well-being – demonstrates this commitment.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.