Learning Management System Administrator / Information Technology

GDITs Military Health team is hiring a Learning Management System Administrator / Information Technology  to support IT virtual events the Continuing Education Program Office for the Defense Health Agency (DHA) located in Silver Spring, MD.

The Continuing Education Program Office leads a standardized, high value education and training across the Military Health System (MHS).

Learn more about the DHA Continuing Education Programs Office Mission HERE

The LMS/ Instructional Designer will analyze, plan, coordinate, manage, and execute all virtual event programs & initiatives.

In this role, a typical day will include:

• Evaluate current strategy, identify weaknesses, and recommend improved methodologies
• Develop and implement guidelines and protocols for conducting virtual events using subject matter expertise in this functional area.
• Select, recommend, and implement the most appropriate web conferencing technology.
• Create and maintain a virtual events schedule.
• Organize registration and follow up for each virtual event.
• Develop benchmark criteria to measure the effectiveness of virtual events and implement improvements as required.
• Measure the success of each virtual event and report the results to client/leadership.
• Provide training to presenters and moderators, and organize the preconference planning call.
• Post virtual event surveys, polls, and other interactive webinar applications.
• Record virtual events, and edit audio and video for on-demand sessions.
• Produce and render high quality videos from recordings of virtual events.
• Follow up execution for both virtual event registrants and attendees and ensure that immediate customer service inquiries are promptly and accurately addressed.
• Collaborate with our continuing education (CE) provider to embed proper iFrame for enduring and on-demand sessions.
• Manage and maintain collaborative YouTube channel that feeds videos to iFrame for CE provider and other agencies utilizing virtual event recordings.
• Consult with customer and team members to design, build, and manage educational event platforms.
• Assists in developing plans, including budgets and schedules, and monitoring tasks, to meet contractual/project requirements for assigned program.
• Assists Project Manager in developing in-house Learning Management System (LMS) program. Launch, oversee, trouble shoot, and analyze/recommend process improvement for the LMS. Establishes and defines LMS program requirements.
• Monitors progress of virtual events and makes recommendations on enhancements to improve the end user experience and ultimately user participation.
• Interacts regularly with customers and other industry representatives to ensure conformance to customer requirements.
• Participates in special projects as required.
• Serves as a lead webinar technologist.
• Manages equipment inventory and makes recommendations on necessary upgrades.
• Develops and updates technology related SOPs for executing live and virtual events.
• Conducts speaker trainings on using technology platform.
• Ability to troubleshoot, optimize, and customize existing products.
• Formats PowerPoint presentation slides.
• Leads the testing of solutions prior to launching to ensure desired results are obtained.
• Designs layouts, and produces artwork such as graphs, maps, charts, posters, signs, and report covers.
• Provides graphic support for PowerPoint presentations as necessary for internal communication, training, and marketing.
• Writes reports, talking points and executive summaries (EXSUMS) on event technology for senior leaders.
• Handles copyright, reprint, and permission processes for images.
• Local travel required.

WHAT YOU’LL NEED:

Required:

• Bachelor’s Degree in computer science, information technology, instructional design or related field.
• 5+ years of experience related to virtual event productions, broad web/digital communications experience to include content creation, web design, build and rebuild.
• Experience with multiple publishing and creative software applications.
• Experience with graphic design, communications, and marketing a plus.
• Administrating Learning Management Systems (LMS).
• Experience in eLearning development.
• Experience with virtual learning platforms (Adobe Connect).
• Experience resolving end user IT issues.
• US citizenship is required.

Preferred:

• Experience with web design (HTML 5)
• Able to use multi-media equipment (camcorders, sound equipment)
• Experience with Adobe Creative Cloud
• Familiar Continuing Education (CE) development and deployment

WHAT GDIT CAN OFFER YOU:

• 401K with company match
• Customizable health benefits packages
• Internal mobility team dedicated to helping you own your career
• Challenging work that makes a real impact on the world around you
• Full-flex work week

GDIT CAREERS

Opportunity Owned

Not sure this job’s the one for you? Check out our other openings at gdit.com/careers.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.