Infrastructure Operations and Task Order Lead

Clearance Level
None
Category
Project/Task Management
Locations
Germantown, Maryland
Washington, District of Columbia
Hybrid Workplace
Key Skills For Success

Customer Satisfaction

Deliverables Management

Innovation

Stakeholder Management

Strategic

REQ#: RQ170645
Public Trust: NACI (T1)
Requisition Type: Regular
Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.

Job Description

We have an exciting position to serve as both a direct team and GDIT Task lead, as well as the Deputy Infrastructure Operations Manager to the federal government’s CIO operations. You will function as leader on the task determining our customers’ needs and priorities, coordinating technical solutions responses to those needs, helping to shape customer acquisitions, and positioning GDIT to delivery best in class services. In addition, you will coordinate with other managers to infuse enterprise best practices across Service Delivery, Proposals, and Customer Satisfaction.

This position requires an individual with a broad skillset that can lead a large information technology infrastructure service delivery organization, drive new business organic growth, bring thought leadership, and build customer relationships to understand our customers evolving needs. Here, you’ll support solving some of our clients’ biggest challenges and help us grow the business. As the Task Lead/Infrastructure Operations Deputy you will manage and be responsible for the daily operations of the Infrastructure team. You will also manage multiple IT projects of varying size, scope and complexity.

Task and responsibilities in this role include, but are not limited to the following:

  • Supervise teams to ensure tasks are completed on schedule and within scope
  • Manage team priorities against daily mission needs in coordination with the customer
  • Report information through site communications group meetings, status reports, and logs to team members and management
  • Generate recommendations in the form of technical briefings, reports, and other major documents provided to senior level client personnel
  • Perform quality control and ensure quality assurance of project deliverables.
  • Participate in special projects as required
  • Conduct planning and provide recommendations to customer on task workload.
  • Attend customer meetings and may serve as primary client liaison
  • Maintain current knowledge of relevant technologies

Key Skills:

  • Demonstrated ability to communicate issues, impacts, and corrective actions
  • Demonstrated ability to easily and effectively communicate project topics to a diverse audience
  • Demonstrated ability to clearly report relevant information
  • Demonstrated ability to anticipate technology, process, and skill needs
  • Strong ability to work with leadership team to plan and execute tactical, strategic, thought leadership, and innovation efforts
  • Strong ability to lead, mentor, and motivate experienced technical staff

 To qualify, you must meet these basic qualifications: 

  • Ten years of Enterprise IT Infrastructure Management experience with expertise leading program teams; experience in leading infrastructure operations
  • Experience managing bringing thought leadership to the customer
  • Degree in a related field
  • US citizenship
  • Must be able to hold a clearance, position will be subject to random drug testing.
  • Scrum and PMP certification preferred, but not required
  • Hybrid position: must be available to go on site 2-3 days a week



GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
 

Work Requirements
Years of Experience

10 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

About Our Work

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.