GDIT is looking for a Service Engineer II that holds TS/SCI with Poly clearance. GDIT has partnered with Microsoft in support of Microsoft’s OneGov Operations Center Support (OCS) that provides end-to-end operational support for the Azure core and Office365 platform. Operational support is comprised of three teams: Livesite, Network Management, and Customer Reported Incidents. These teams span across various product groups, including Azure, Active Directory (AAD), and Office365 .The services will be operated from two Microsoft OCS's in Redmond, WA and Reston, VA, with the penultimate goal of supporting all US Government environments from the same OCS.
Essential Job Functions:
Demonstrated experience diagnosing/debugging faults in complex services or distributed systems
Working knowledge of enterprise network gear including routers, switches, and load balancers
Working knowledge of enterprise routing protocols and IP subnetting
Experience using common diagnostic tools like Netmon, WinDBG, and Wireshark
Experience with PowerShell, SQL, and Python scripting
Able to diagnose and mitigate faults
Able to identify and drive recovery levers with feature teams
Able to communicate effectively through written and oral English
Able to interact with external customers & partners on behalf of Microsoft
Ability to perform work under continuous deadline pressure
Ability to identify and script automatable problems, perform work with efficiency in mind
BS or equivalent + 2 yrs related experience, or MS + 0 yrs experience
Hold active TS/SCI with Poly as defined by Clearance Requirements section
2-4 years of experience diagnosing/debugging faults in complex online services
Must be open to shift work as 24/7 support is needed
*Relocation assistance provided*
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.