Maintain 24x7x365 communication guard support for Military Sealift Command (MSC) ships worldwide (approximately 160 ships). Ensure quality control of all naval message traffic and emails in and out of our legacy systems servicing ships.
Perform troubleshooting on legacy systems. Perform database maintenance, certify configuration files, and assist in resolving client problems on Lotus Notes. Manage the processing of general services messages via Defense Messaging System (DMDS) and C2OIX and ensuring quality control of all incoming and outgoing naval message traffic. Supervise the performance of configurations, maintenance, and troubleshoot DMDS. Monitor queues hosted on exchange servers. Notify the MNOC manager of any malfunctions. Manage the resolution of various ships' trouble calls regarding Outlook access, email problems, etc. Ensure proper completion of work orders and trouble calls via Remedy. Monitor and troubleshoot NIPRNET and SIPRNET operations.
Assist clients via phone, email, and remote administration in resolving web browsing, various network issues, password lockouts and resets through Active Directory. Verify SolarWinds to facilitate recovery from network outages, improve performance with advanced network and bandwidth monitoring, then provide the government with analysis of the impact to the fleet. Supervise support of Next Generation Wideband (NGW) satellite transport, which provides internet, e-mail, and phone service to MSC ships and units. Diagnose and resolve ships voice problems, assist in troubleshooting system faults, malfunctions, outages, and various ships trouble calls. Monitor and troubleshoot cryptographic equipment and Secure Terminal Equipment (STE). Perform the loading, data transfer, and destruction of cryptographic equipment/material.
Progressive IT experience (5 years) including technical areas that may include support of the following MSC Systems, but are not limited to:
• Public Branch Exchange (PBX) • IBM Lotus Domino/Notes 9.0 or newer
• Shipboard Management Information System – Classified (SMIS-C) • Afloat Classified Global Operating System Version 2 (ACG-V2) • Next Generation Wideband (NGW) • Shipboard Management Information System – Unclassified (SMIS-U) • Afloat Release 1 (AR1) • Afloat Release 2 (AR2) • Combined Enterprise Regional Information Exchange System (CENTRIX) • Assured Compliance Assessment Solution (ACAS) • Host Based Security System (HBSS)
• Must possess current IAT II certification, including an appropriate Computing Environment certification (e.g. CCT), in accordance with IAWF DoD 8570.01M • Must have 5 years of IT experience • Must be able to accommodate shift work • Must possess SECRET clearance
About Our Work
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
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GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.