Unified Communications Engineer- TS/SCI required

Clearance Level
Top Secret/SCI
Category
Network Engineering
Location
Washington, District of Columbia

REQ#: G2019-67474

Responsible for the design and development of Unified Communications systems.

Provides expert level analysis of voice, video, and integration with data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites.

Plans network layouts and configures systems for user environments.

Analyzes network topologies and traffic and capacity requirements.

Supports the acquisition of hardware and software as well as subcontractor services as needed.

May provide technical support and troubleshooting to users.

May perform network administration duties.

Provides guidance and work leadership to less-experienced network personnel and may have supervisory responsibilities.

Maintains current knowledge of relevant technology as assigned.

Participates in special projects as required.

Meet with various customers to determine strategic video and telephony needs

Maintain proper documentation of systems configurations, to include drawings and standard operating procedures

Review reports and logs for problems and identify appropriate solutions to include developing work flow for lower tier support levels

Provide primary and backup support in maintenance of Video and UC hardware and software.

Requirements:

Administration of Linux and Windows Operating systems as it relates to UC architecture.

Strong analytical, reasoning, organization, time management and problem solving skills. Ability to meet strict deadlines.

Must have experience with:

Cisco Voice, chat, and Video collaboration systems, Microsoft Skype and interconnect with Cisco systems

Skills:

Experience in Voice and Video Engineering, Infrastructure including

Design, Maintenance, Support, Deployment, Implementation, Systems Engineering.

Advanced knowledge in Cisco Unified Communications Systems, CUCM - Cisco Unified Communication Manager - Cisco Unified Call Manager, Cisco Call Manager, Cisco Voice DR, VoIP, Voice Engineering, Video Conferencing and Collaborative Tools, integrating video into Cisco Call Manager, Cisco Prime Collaboration Cisco Voice and Video Collaboration Systems, Cisco Voice Cluster, Cisco Voice DR

Experience with Cisco Data Networking switching and routing but expertise is in Voice, VoIP, and DVTC

QoS Quality of Service

Cisco Unity Connection

VCS

Streaming Video

Tandberg and Cisco Video devices including end points and Mutli-point Control Units (MCU)s.

UCCX - Cisco Unified Contact Center Express

UCCE - Cisco Unified Customer Contact Enterprise

CUCME - Cisco Unified Communications Manager Express

Desired certifications:

Cisco CCIE Collaboration, CCNP Voice - Cisco Certified Network Professional Voice, CCNA Voice - Cisco Certified Network Associate Voice, CCVP - Cisco Certified Voice Professional

Requires an IAT II Certification.

Must have a TS/SCI Clearance and the ability to obtain Poly

 

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