Network Director

Clearance Level
None
Category
Network Engineering
Location
North Bethesda, Maryland
Hybrid Workplace
Key Skills For Success

Cloud Operations

Information Technology (IT) Services

Network Operations

Service Delivery

Technology Services

REQ#: RQ167279
Public Trust: Other
Requisition Type: Pipeline
Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.

Job Description

We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. 

GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and you’ll be a meaningful part of improving how agencies operate. Our work depends on a Network Director joining our team to support a federal healthcare government customers activities in Rockville/Bethesda, MD.


The Network Director supports operations and maintenance (O&M) activities, oversees deployments, provides expeditious resolution of service incidents, and ensures client-stakeholder and contractual service level agreements and objectives are met or exceeded. The ideal candidate projects high energy, possesses a passion for state-of-the-art technology, and speaks comfortably from a technical perspective with clients, our partners, and across the team. Candidates should have strong IT Service Management and ITIL experience, including life cycle management for systems integration and/or implementation and will have participated in large-scale system integration or release management efforts, using agile methodology for development and deployment processes. They also must have experience managing and coordinating the efforts of multiple Agile Teams and be able to lead them to a higher level on the DevSecOps maturity curve. The scope of responsibilities includes data center, network, and cloud modernization strategy, managed services, process streamlining for data center operations, application team deployments, and cloud service provisioning.


Provides technical, managerial, and administrative direction for problem definition, analysis, requirements development, and implementation for complex to extremely complex systems in the subject matter area. Make recommendations and advise on organization-wide system improvements, optimization, or maintenance efforts in the following specialties: information systems architecture; networking; telecommunications; automation; communications protocols; risk management/electronic analysis; software; lifecycle management; software development methodologies; and modeling and simulation.

At GDIT, we foster a people-centric environment. As a Network Director supporting a federal government customer you will be trusted to lead the service delivery on a program that operates, maintains, and modernizes data center / cloud infrastructure and platforms. In this role, a typical day will include:

  • Leading and manages a team of both local and remote/datacenter service delivery talent
  • Working alongside and across teams and departments to ensure that business and service-level expectations (SLAs, SLOs) are exceeded
  • Supporting targeted efforts improve enterprise reliability, maintainability, availability, and recoverability
  • Building on past success in driving exceptional customer service objectives, methods, and metrics
  • Collaborating with incident response teams to mitigate severity events
  • Ensuring timely and accurate communications to the customer
  • Ensuring processes, procedures, and documentation are maintained, updated, and executed
  • Creating and continuously improves technology services processes
  • Serving as a strong proponent of excellence in customer service
  • Ensuring consistent use of processes and best practices

Minimum/General Experience: This position requires a minimum of 10 years progressive experience in managing the operations and maintenance and delivery of projects on data centers and infrastructure programs, and using Agile software development and DevSecOps methodologies.

  • Strong communication skills and an ability to articulate complex architectures to non-technical audiences
  • Strong experience leading successful service delivery and incident management teams
  • Service delivery experience with large scale, enterprise IT systems
  • Experience in infrastructure and application management best practices and tools
  • Experience in infrastructure, networking, database, application and system security, and web technologies
  • Experience leveraging cloud services (AWS, Azure, GCP, Oracle) with infrastructure solutions and applications
  • Currency with latest techniques and technologies in continuous integration, continuous deployment, and continuous assessment
  • Experience implementing Site Reliability Engineering (SRE) methodologies
  • Experience implementing DevSecOps methodologies

WHAT YOU’LL NEED:

  • A BA/BS degree computer engineering, computer science, information systems, or related field of study
  • ITIL Certified (current) or equivalent preferred.
  • Cisco certifications preferred
  • Cloud certifications preferred (GCP, Azure, AWS)

WHAT GDIT CAN OFFER YOU:

  • Full-flex work week
  • 401K with company match
  • Customizable health benefits packages
  • Collaborative teams of highly motivated critical thinkers and innovators
  • Internal mobility team dedicated to helping you own your career
  • Rewards program for high-performing employees

Not sure this job’s the one for you? Check out our other openings at gdit.com/careers.
 

Work Requirements
Years of Experience

10 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Travel Required

10-25%

About Our Work

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.