Intake Specialist

Clearance Level
Washington, District of Columbia
Hybrid Workplace
Key Skills For Success


Oral Communications

Social Work

REQ#: RQ147396
Public Trust: NACI (T1)
Requisition Type: Regular
Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.

Job Description

In a support capacity to a government agency, receives case referrals and performs intake and placement for eligible program participants:

  • Answers emergency hot-line calls and responds to an e-mail based resource inbox;
  • Receives and analyzes complex requests regarding vulnerable populations in order to place participants into the most appropriate level of care;
  • Determines type of action based on the demographic information and circumstances of each case as well as the availability of space at grantee programs;
  • Makes the initial determination/assessment on placement and informs the appropriate agency;
  • Documents and refers to appropriate person(s);
  • Maintains confidential files and other related records of cases;
  • Prepares shift report on any significant issues, transitions to and briefs next shift staffer on outstanding cases;
  • Coordinates and provides status updates on placements for the life cycle on the case intake process;
  • Responsible for input and verification of data for each case;
  • Reviews source documents for accuracy of input data using a system of quality assurance;
  • May be responsible for integrity of certain database information;
  • Investigates questionable data and takes corrective action when necessary;
  • Performs other administrative duties as needed


  • Bachelor’s Degree in Social Work, Sociology, Psychology or a related discipline preferred.


  • With BA/BS degree, 2 years of relevant experience; with AA/AS degree, 4 years of experience
  • Excellent written and verbal communication skills
  • Experience working with immigrant, refugee, and underserved populations is preferred    
  • Strong attention to detail
  • Bilingual Spanish/English a plus
  • Strong organizational skills and expert user of MS Excel
  • Excels in a fast pace, high volume environment

Unique/Additional Requirements

  • Position includes rotating shift work 24/7 to include some telework
  • Requires Public Trust or the ability to obtain one #GDITPriority

Work Requirements
Years of Experience

1 + years of related experience

* may vary based on technical training, certification(s), or degree

Travel Required

Less than 10%


U.S. Citizenship Required

About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.