GDIT is seeking a Voice Phone Technician to help support our Joint Service Provider Enterprise Transport Management - Next-Gen (JSP ETM - NG) program at the Pentagon in Arlington, VA. Due to the nature of work this role entails, telecommuting is not allowed and will require the employee to report full-time onsite.
Responsibilities includebut are not limited to:
Install, configure, and troubleshoot phones and network connectivity for DoD customers in the National Capital Region (NCR).
Meet clients with professional demeanor
Plans network installations by using manuals and technical specification
Documents adds, moves, and changes to system configuration using client documentation standards
Terminate and test new cables to ensure that they are properly incorporated into the system and are in good working order
Test circuits and components to isolate malfunctioning systems by using test meters
Configure and deploy phones
Meet with clients to assist with customer's training and configuration preferences for end devices
Work with Remedy Ticketing System to track adds, moves, and changes
Receive Equipment/Material delivered for our VoIP Team and Engineers
Go to Client Warehouse to stage Equipment/Material stored and ready it for delivery
Install phone firmware
Inventory Voice Team supplies
Receive bad phones from customers from different location, return to warehouse and ready them for return
Transports equipment between warehouse and customer sites
Active Secret Clearance
Associates Degree in a related technical discipline, OR the equivalent combination of education, technical training, or work experience.
2+ years of Field and/or Phone Technician Vocational experience and/or OJT Training
Experience with industry standard Voice over IP (VOIP), ISDN, and Analog phone installation
Able to report onsite as indicated above
About Our Work
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.