GDIT, a Federal marketplace leader in next-generation IT solutions and professional services, is seeking highly qualified and motivated IT professionals like you who are eager to contribute to our critical Homeland Security missions. For the Department of Homeland Security (DHS), GDIT provides enterprise IT services for DHS’s biometric identity management system (IDENT) and the Office of Biometric Identity Management (OBIM) to store, match, share, and analyze biometric and biographic data in support of DHS’s strategic mission. Specifically, GDIT performs operations and maintenance (O&M) of OBIM infrastructure components, production and non-production environments, and associated OBIM functionality and business systems. GDIT’s O&M services support break-fix of current OBIM functional capabilities, as well as security remediation activities and developmental engineering (such as prototyping new code or configurations of OBIM functionality). And GDIT is excited to offer you a unique opportunity to join a best performing O&M team supporting one our nation’s most critical national security, law enforcement, immigration and border management, and intelligence missions.
GDIT is looking for an Asset Management Systems Engineer who will be responsible for maintaining enterprise hardware and software configuration items (CIs) and tracking those assets using CMDB best practices as part of a large Operations and Maintenance team supporting client business and project support requirements. The Asset Management Systems Engineer will adhere and follow the asset lifecycle to track the Install, Move, Add, Change, and Decommission (IMACD) of client assets.
Responsibilities include but are not limited to: - Application administration of Information Technology Service Management (ITSM) tools in order to discover systems and build relationships in the CMDB - Follows the OBIM Change Management process to determine asset hardware and software status - Facilitates meetings and partners with the OBIM client and vendors to determine asset actions or CI status - Performs CMDB administration and executes OBIM's methodology to maintain hardware and software assets - Uses ITSM and performance management tools to validate asset status - Demonstrate principles and techniques of Data Center Operations Management in accordance with Information Technology Service Management (ITSM) standards
Required Skills / Qualifications: • DHS HQ EOD required to start; must be able to obtain/maintain Final Suitability • Bachelors degree and 5+ years experience in relevant fields • Strong analytical, troubleshooting , and management skills • Strong communication skills, ability to adapt to changing environment, and work cohesively with the team
Desired Skills / Qualifications: • Degree in computer engineering, systems engineering, computer science, information systems, or related field of study • 8+ years of directly related experience • Familiarity with ServiceNow Enterprise Asset Management program • Certification in any of the following is desired: o ITIL Foundation o Amazon Web Services (AWS)
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.