Transform technology into opportunity as a Senior Network Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
Tests, monitors, and troubleshoots a variety of complex platforms, operating systems, networks and applications using established procedures.
Uses monitoring tools and other sources to matters of significance.
Provides problem resolution support to Help Desk and other appropriate parties; resolves matters of significance or escalates as necessary.
Documents and tracks complex reported matters of significance where assigned; ensures matters have been resolved as appropriate and in accordance with established service agreements or procedures.
Analyzes, prepares and provides updates to internal and external customers during service failures in accordance with established service agreements.
Works in conjunction with service providers to resolve failure or escalates as necessary to reduce downtime and maximize system availability.
Maintains knowledge of new and enhanced applications being developed and the respective platforms; monitors, analyzes and understands change management environment to enhance problem resolution capabilities.
Initiates and oversees complex service restoration processes to expedite problem resolution; monitors process and resolves any matters of significance in order to ensure completion in accordance with established service agreements.
Oversees and conducts the implementation of complex application, system or network changes; conducts testing to ensure installation meets appropriate standards and procedures.
Provides technical assistance and training to less experienced personnel on assigned shift; answers inquiries and provides assistance in determining appropriate approach to issue.
Maintains training matrix and ensures appropriate staff are trained in accordance with established service agreements.
May act as supervisor in his/her absence.
Oversee projects to ensure shift or team adheres to established timeframes; identifies matters of significance and resolves as appropriate.
Participates in the planning process to develop goals and objectives for the department.
Provides input and feedback to create established goals.
WHAT YOU’LL NEED TO SUCCEED:
Education: Bachelor's Degree
Required Experience: 4 years of related IT experience
Required Certification: Minimum DoD 8570 certification - Security+ CE
Security Clearance Level: TS/SCI
Location: Omaha, NE
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holiday
About Our Work
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.