Enterprise Systems Administration Team Lead

Enterprise Systems Administration Team LeadJob Description Summary:Work Location: Doral, FL (No remote option)Clearance: Top Secret (SCI eligible)Shift: 8am-4pm. (After hours support as required)

Key Personnel: This position is designated as a Key Personnel position. The Government customer may request additional information to determine candidate eligibility for this position.GDIT provides enterprise-wide IT services in support of US Southern Command’s (SOUTHCOM) mission critical operations throughout their Area of Responsibility (AOR), which consists of Central America, South America, and select countries in the Caribbean. SOUTHCOM is headquartered in Doral, FL.GDIT SOUTHCOM Cyber Information Technology Enterprise Services (SCITES) is working to deliver and operationalize information technology (IT) services for all US SOUTHCOM combatant command constructed networks.These constructed networks span the US SOUTHCOM Area of Responsibility (AOR).Work performed under this Task Order directly provides US SOUTHCOM a defensible, secure, modern, and efficient IT infrastructure across all combatant command constructed networks.We have an opportunity for an Enterprise Systems Administration Team Lead to work in support of SOUTHCOM Cyber Information Technology Enterprise Services (SCITES).Responsibilities and Tasks:

• Responsible for systems administration, operations, maintenance, and associated activities of platforms installed throughout the USSOUTHCOM, enterprise.
• Ensure the operation of the enterprise meets defined service levels and serves as the contractor’s service owner for service solutions.
• Responsible for applying security principles, practices, and procedures under the Risk Management Framework (RMF) to maintain compliance with applicable security regulations.
• Provide management, coaching, experience, and oversight to the team members while also maintaining sufficiently trained staff to support customer requirements.
  • Ensure accurate timekeeping records for team.
  • Create, maintain, and ensure accuracy of team schedules.
  • Set goals and evaluate team members to ensure individual performance is aligned with business objectives.
  • Assist career progression for team members by providing education, training, and mentorship.
  • Identify individual areas for improvement or performance issues and give corrective actions as required.
  • Coordinate with teammates and customers across the work centers.
  • Work with internal and external partners to interview, hire and onboard personnel to meet customer requirements.
  • Ensure task assignment, prioritization, completion and reporting for the Systems Administration team.
• Lead teams of system administrators geographically dispersed across the SOUTHCOM AOR to ensure the optimum level of services are provided to the customer.
  • Ensure Systems Administration teams provide 24/7/365 support to the Joint DoDIN Operations Center (JDOC).
  • Ensure Systems Administrator teams follow the established change management processes.
  • Ensure the resolution of Tier 3 hardware and software problems and coordinate as needed for vendor tier 4 support.
  • Recommend technical solutions for Enterprise Infrastructure management, design, and operations.
  • Develops training materials on the proper use of hardware and software (TTPs, SOPs, KAs, etc).

Experience/Training Desired:

• 5+ years of experience with managing enterprise IT teams in geographically separated locations supporting Operations and Maintenance (O&M) of servers (physical and virtual), Operating Systems (Windows, Linux, etc), databases (SQL, Oracle), collaboration tools (SharePoint, Teams, Jabber), virtualization technology, software applications, scripting, SANs, and computer security in an enterprise.
• 5+ years of experience with cloud-based solutions.
• 5+ years of experience in a virtual desktop enterprise environment.

Education Required:

• BA/BS or equivalent with 10+ years of experience, or MS with 5+ years of experience.

Certification(s) Required:

• DoD 8570 or 8140 compliant: i.e. IAT Level II or III Baseline Certification.

https://public.cyber.mil/wid/cwmp/dod-approved-8570-baseline-certifications

• Operating System (OS) Vendor Computing Environment (CE) Certification.

Certification(s) Desired:

• Microsoft Administrator Certification (MCSE, AZ-305, etc.).
• Linux Administrator Certification (RHCE, RHCSA, etc.).
• VMWare Certification (VCP).
• Cybersecurity Certification (CISSP, CASP, CYSA, CISM, etc.).
• IT Service Management Certification (ITIL v4).

Clearance Required:

• Must possess a fully adjudicated Top Secret clearance with the ability to obtain SCI.

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