Description: Previous experience working as a PC Technician
Required Certification: Employment is contingent upon obtaining all required certifications within the timeframe specified in a waiver by the government (if applicable) and maintaining required certifications through the duration of the contract. Failure to obtain/maintain required certifications will result in disqualification for this position and could result in termination.
DOD 8570 IAT Level I or higher
Preferred Education: Associate's Degree in Computer Science or a related field
Proven experience as a PC Technician or similar role.
LAN/WAN network experience.
Knowledge of internet security and data privacy principles.
Preferred Certifications: CompTIA A+, CompTIA Security+, and/or any Microsoft Windows 7/10 or Server 2012/2016 certifications
PC Technicians will be responsible for software and hardware installation and configuration. Maintain and repair a variety of equipment, install drivers, update systems firmware and BIOS, install Local Area Networks (LANs) and Virtual LANs. PC Technicians must have excellent troubleshooting skills along with exceptional organizing and time management skills.
PC Technician candidates need excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity. They must be customer service-oriented, articulate and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. Selected candidates may be required to provision and maintain mobile devices (NIPR, SIPR and Gray).
Installing, configuring and maintaining desktop and laptop PCs and peripherals, such as printers
Installing and configuring application and operating system software and upgrades
Troubleshooting and repairing hardware and network connectivity issues
Removing old equipment and performing data migration to new machines
Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades
Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule
Analyzing and making recommendations for hardware and software standardization
Create and maintain user accounts with a lab environment
Maintain an inventory of hardware within a lab environment
Document lessons learned from repairs and fixes
Offer technical support and teach users how to utilize system functionality
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.