REQ#: RQ76034 ASP Engineer w/ TS/SCI Clearance (Evergreen) (Open)
Travel Required: None
Requisition Type: Regular
We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.
GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day.
We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on a TS/SCI level cleared ASP Engineer joining our team to support our Intelligence customer in Springfield, VA.
The ASP engineer with assist with managing the hosted, software-based services and solutions for the contract and assist with the modification of the technologies to meet the customers’ needs. Must be able to objectively analyze application performance and effectively implement necessary changes as needed.
Provide technical support for enterprise-level Software systems.
Troubleshooting issue that result in poor user Experience (UX).
Accept assigned trouble tickets and work with the Help Desk personnel to answer users questions and address issues.
Research, diagnose, troubleshoot and identify potential solutions for how to resolve an issue.
Prioritize multiple, open issues.
Document issue triage as troubleshooting progresses.
Follow best practices for change control of proposed solutions.
Maintain service reports.
Document actionable bugs for engineering resolution.
Schedule downtown for maintenance, patching, and systems upgrades.
Ensure backups are performed, author and test disaster recovery procedures
8+ years and a BS/BA Degree or equivalent years of experience and education
Experience supporting Enterprise applications in a Cloud Hosted environment, preferably Amazon Web Service
Active TS/SCI clearance and eligibility to obtain CI Polygraph