As a Tier I Systems Administrator, monitors vital servers for possible outages, creates user accounts on various networks, assists in resolving client related issues, coordinating with both Help Desk, Networking, and Tier II/III personnel. Captures resolution of issues elevated to Tier II support for later use in identifying systemic issues. Performs the administrative operation and maintenance of printer server hardware and software. Manages and images client computers. Maintains baseline configurations and performs modification of configuration settings. Institutes troubleshooting and incident response procedures.
Knowledge, Skills and Abilities
DOD 8570 IAT Level II required
Windows 10 and Service Desk Administration experience required
Competent to work at a high technical level on all phases of information systems operations
Good communication skills; shows tact, effective listening skills and follow through
Provides technical guidance with administrators with less experience
Must be able to effectively conduct and interpret tests, and troubleshoot solutions of moderately complex operational problems
Detail oriented and organized; able to understand information systems and ensure accuracy of work
Minimum of 2 year experience with troubleshooting the following enterprise components: Windows , Microsoft Active Directory, Microsoft Exchange, SCCM
DNS,DHCP, Terminal Services, Printers, Digital Senders
Must be able to obtain and maintain a Top Secret / SCI (TS/SCI) security clearance
Lift over 35 LBS
About Our Work
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.