Unified Communications Engineer- TS/SCI w. CI Polygraph

The Unified Communications Engineer will be responsible for the design and development of Unified Communications systems. They will be expected to:

• Provide expert level analysis of voice, video, and integration with data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites.

• Plan network layouts and configures systems for user environments.

• Analyze network topologies and traffic and capacity requirements.

• Support the acquisition of hardware and software as well as subcontractor services as needed.

• May provide technical support and troubleshooting to users.

• May perform network administration duties.

• Provide guidance and work leadership to less-experienced network personnel and may have supervisory responsibilities.

• Maintain current knowledge of relevant technology as assigned.

• Participate in special projects as required.

• Meet with various customers to determine strategic video and telephony needs

• Maintain proper documentation of systems configurations, to include drawings and standard operating procedures

• Review reports and logs for problems and identify appropriate solutions to include developing work flow for lower tier support levels

• Provide primary and backup support in maintenance of Video and UC hardware and software

Qualifications include:

• Bachelors Degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience

• 10-15 years of directly related experience in network analysis and design

• Experience in Voice and Video Engineering, Infrastructure including

• Design, Maintenance, Support, Deployment, Implementation, Systems Engineering

• Advanced knowledge in Cisco Unified Communications Systems, CUCM - Cisco Unified Communication Manager - Cisco Unified Call Manager, Cisco Call Manager, Cisco Voice DR, VoIP, Voice Engineering, Video Conferencing and Collaborative Tools, integrating video into Cisco Call Manager, Cisco Prime Collaboration Cisco Voice and Video Collaboration Systems, Cisco Voice Cluster, Cisco Voice DR

• Experience with Cisco Data Networking switching and routing but expertise is in Voice, VoIP, and DVTC

• QoS Quality of Service

• Cisco Unity Connection

• VCS

• Streaming Video

• Tandberg and Cisco Video devices including end points and Mutli-point Control Units (MCU)s.

• UCCX - Cisco Unified Contact Center Express

• UCCE - Cisco Unified Customer Contact Enterprise

• CUCME - Cisco Unified Communications Manager Express

Required Certifications: 

Must have and maintain an IAT II Certification

Must have at least one:

• Cisco CCIE Collaboration
• CCNP Voice - Cisco Certified Network Professional Voice
• CCNA Voice - Cisco Certified Network Associate Voice
• CCVP - Cisco Certified Voice Professional
• … or similar network certification

Requires TS/SCI and ability pass and maintain CI Poly (we will help secure poly)

The likely salary range for this position is $117,774 - $176,661, this is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

View information about benefits and our total rewards program.